Yadira Staatz

Federal job, Series: 0203 Pay Plan: GS Grade: 8

• Security Clearance
• Analyzed cases/requests and developed recommendations to supervisor on course of action in terms of soliciting and coordinating advisories
• Presented appeals to boards and deciding officials to correct military records, and responsible for all administrative processing of appeals from their initial receipt, through their final resolution
• Served Marine Corps to include active duty, reserve, retired and former Marines, and their representatives, estates, families or other entities acting on behalf of Marine
• Served as "liaison" between Headquarters Marine Corps (HQMC) and Board for Correction of
  Naval Records (BCNR)
• Received control cases sent by BCNR to HQMC, to solicit and to coordinate advisories from all relevant agencies, divisions or branches, and to ensure implementation of changes directed by BCNR to official military records
• Received approximately 1200+ appeals from BCNR annually.
• Evaluated and analyzed appeal and all supporting evidence to determine specific issues addressed by petitioner and to ascertain programs, policies or laws involved, in order to determine appropriate subject matter expert(s) (SME) within HQMC to provide advisory opinion to assist BCNR to adjudicate case
• Analyzed subject matter of appeals that varied greatly and can involve any aspect of Marine's Official Military Personnel File (OMPF), to include issues relating to pay, promotions, reenlistment, bonuses, special pay, Survivor Benefit Plan, Post 9/11 GI Bill, housing allowances, household goods weight allowances, page 11 entries, Non- Judicial Punishments, court martial, etc
• Assigned deadlines according to priority of case, and routed case file to designated SME
• Responsible to maintain Records Modification Case Management (RMCM) database to track status
  of each case
• Maintained continuous telephone and email contact with attorneys and case preparers at BCNR regarding status and progress of assigned cases
• Contacted each SME who has missed their deadline to determine problem and to develop solution
• Received advisory opinions from SMEs and reviewed them in context of appeal
• Responsible to ensure that advisory opinions are well written, well defended, founded in regulation, and consistent with established precedence
• Compiled multiple advisories received for same case, to ensure that are consistent and in agreement
• Responsible to conduct research to resolve issues, and to ensure that SME revises their advisory to provide unified official CMC advisory to SECNAV.
• Determined, selected, and applied wide, and often conflicting and complicated variety of facts, rules, regulations, procedures, and precedents from previous cases
• Relied upon own judgment to decide course of action, and abled to defend and justify said action
• Combined complex and highly contentious appeals into single consolidated advisory for review by supervisor
• Forwarded all cases with completed advisory opinions to BCNR, and inputted data in RMCM to ensure accountability
• Received approximately 2000+ appeals annually and processed incoming appeals primarily submitted online or from BCNR,or via email, postal mail, fax, in person alleging error or injustice in performance evaluation(s)
• Provided guidance and advice to Marines, reporting officials, and their commands about policy, regulations and procedures of Personal Evaluation Board (PERB) and performance evaluation appeals
• Worked with Marines in person, via telephone or email to assist them to properly structure their appeal
• Explained concept of Marine's "burden of proof" as set forth in MCO 1610.11C
• Advised applicants about appropriateness of evidence to support their case, and reviewed each appeal to determine acceptability IAW MCO 1610.11D
• Took appropriate action on unacceptable cases by redirecting to another section to have administrative changes made or by returning case to Marine
• Required to contact applicant to explain appeal's deficiency.
• Created case file, assign docket number for accepted appeals and ensured case is entered into PERB database
• Ordered OMPF through OMPF Records Management Application (O-RMA) to obtain official copy of contested report
• Analyzed appeal and all evidence to determine nature, subject matter and complexity of appeal and whether or not additional agencies or divisions are required to provide advisory input to case
• Determined if follow up BCNR action is required
• Set board docket and managed timing and flow of appeals to ensure adherence with 120 day processing deadline established by MCO 1610.11D
• Routed each case file to fitness report policy section for advisory opinion
• Assigned deadline according to priority of case, and maintained communication with that section to track cases
• Received cases when returned, organize, and maintain cases pending board dates
• Maintained Database to track deadlines and progress of case Prioritized when cases are heard by board according to impending career action, (promotion, reenlistment, etc.) identified by petitioner
• Ensured within 60 days of promotion board, all cases received from Marines of that rank must be screened to determine if Marine is in promotion zone by obtaining Marine's date of rank from their master brief sheet and checking appropriate MARADMIN establishing promotion zones
• Assigned "In zone” cases “urgent” processing
• Monitored Deadlines accordingly and closely
• Prepared case file for board by organizing documents to ensure that are in proper order and placed in case file prior to board convening
• Created brief sheets by recording basic details of case, identifying all supporting evidence, and tabbing key documents
• Served as recorder and non-voting member of PERB to adjudicate 25-40 cases per board
• Prepared boardroom ensuring that all board materials and references are available through Digital Board Room (DBR)
• Provided day-to-day management of Optical Digital Imaging Records Management System (ODI-RMS), Performance Evaluation System (PES), Automated Performance Evaluation System (APES), and Digital Board Room (DBR)
• Responsible for accountability of all board materials to ensure confidentiality of board's actions,
  and destruction of all PII and board notes at board's conclusion
• Provided administrative assistance to board members during board
• Researched Marine's OMPF to provide additional information to members
• Conducted research as necessary to aid board in their deliberations using on hand references, making phone calls or in person inquiries to other branches of Manpower Management
• Briefed cases to board by conducting all research in advance and fully preparing brief to present all details of case to board members
• Determined administrative requirements necessary to make corrections to fitness reports as directed by PERB, and created all necessary correspondence to ensure appropriate actions are directed
• Modify fitness report by changing it from observed report to non-observed report
• Identify each block on report that must be changed in order to make report administratively correct
  as non-observed report
• Analyzed Marines Master Brief Sheet to determine need for administrative filler in lieu of expunged report
• Determined specific corrective action, and drafted correspondence to section responsible for
  making changes with detailed instructions directing specific corrective action
• Assigned deadlines for corrective action according to priority of case
• Drafted correspondence to petitioner notifying them of board's decision and details of corrective
  action to be made
• Delivered board results to Marines via email to explain board's decision
• Drafted detailed summary of board's adjudication justifying board's decision for all cases denied by PERB
• Received, reviewed, and processed results from final decisions made by Naval Discharge Review
  Board (NDRB) using established guidelines and procedures after legal hearing and adjudication of claims filed by former Marines
• Processed changes made by NDRB to upgrade character of service or narrative reason of separation from dishonorable to honorable
• Scanned denial or approval of claim into OMPF for future reference, or for reconstruction of DD-214
• Reconstructed, prepared, and released Certificate of Release or Discharge from Active Duty (DD-214) for cases received directing change in separation documents from BCNR or NDRB
• Made appropriate changes per BCNR or NDRB direction, and prepared reply correspondence to boards verifying that corrections were made via canned letters ensuring to change required fields
• Processed requests for active duty performed from 1945 to present
• Received, reviewed, and scanned to permanent record, all officer misconduct cases from Judge Advocate Military Law Branch (JAM)
• Filed complete record of investigation, hearing and misconduct documents, and all applicable copies into OMPF
• Processed all requests from BCNR, NDRB, JAM, DOD, PERB, FOIA, Congressional representatives, or special interests groups by scanning, deleting/redacting or providing appropriate documents from within OMPF
• Ensured documents are uploaded in Enterprise Access Management Service-Army (ETMS-2) and Records Modification Case Management (RMCM)

Human Resources Assistant, MMRP-12, 07/2015 to 09/2020
Marine Corps – Quantico, VA

• Federal job, Series: 0203 Pay Plan: GS Grade: 7
• Secret Security Clearance
• Ensured that operating procedures and appropriate Marine Corps directives and orders are followed in completion of work
• Interpreted policy for work assigned and signed and released certain varieties of mail "By direction of Commandant of Marine Corps" which are not subject to further review
• Verified and released service information such as character of service, personal awards, and documents for veterans' entitlements, then provided information to agencies such as Immigration and Naturalization Service
• Verified service data for burial in national cemeteries and provided information to Veterans Affairs (VA) or immediate family members for military headstones or full military honors upon interment
• Determined when field and health records must be requested from National Personnel Records Center to supplement information already on file and replied to customer to complete official records and answer requests
• Signed correspondence may include replies to Immigration and Naturalization Service, Department of Veteran's Affairs, to Marine Veteran or their authorized family members, federal or state agencies, to include police departments and fire departments
• Drafted and typed priority correspondence by unit to include naval and business correspondence forms and statistical reports
• Ensured correct punctuation, capitalization, spelling, grammar and conformance to style
• Researched officer and enlisted military personnel files and drafted appropriate replies to inquiries received from federal and state agencies, prisons and probation officers, etc
• Typed various forms such as statement of service, transmittal of correspondence, route sheets,
  referral slips, etc
• Answered incoming telephone calls and directed caller to appropriate office or person in charge
• Filed correspondence in office pending files and pulled correspondence when needed on daily basis
• Xeroxed military records and copied military records from microfiche viewer/printer
• Sorted incoming mail and ordered records
• Researched information not resident in OMPF by reviewing historical Unit Diary (UD) data saved on reel-to-reel, microfiche, hard copy, or other forms or medium, to retrieve necessary information from record
• Researched electronic data not resident in OMPF or UD by accessing Marine Corps Total Force
  System (MCTFS). For extremely old cases whereby information is missing from OMPF, researched historical electronic data via Total Force Data Warehouse (TFDW)
• Analyzed data, codes and other information found in these systems to reconstruct records, provide information, or secure entitlements for Marine Corps veteran
• Utilized Optical Digital Imaging-Records Management System (ODI-RMS) to review or research previously ordered personnel records or to retrieve and reply to requests for documents or records
• Interpreted factual data contained in OMPF, Unit Diaries, Service Record Book (SRB), Officer Qualification Record (OQR) and Marine Corps Total Force System (MCTFS) and other resources on Marines or Marine veteran to respond to requests
• Provided individuals or agencies/organizations seeking personnel records information or personnel records administration
• Explained and interpreted into layman's terms how FOIA/PA impacts customer service and/or services provided
• Briefed DD Form's 214 and DD Form's 215, NAVMC 11035, Statement of Service, Route Sheets, Referral Slips, and letters
• Worked with correspondence relevant to Privacy Act and Freedom of Information Act (FOIA)
• Specialized experience in Human Resources (HR) rules, procedures, or operations while
  performing administrative functions in support of military personnel and Marine Veterans using mathematical computations per DON Correspondence Manual, Marine Corps Orders, and Directives, verifying creditable military service and composed written response to Marine Veteran
• Completed correspondence per MMRP-10 SOP, DON Correspondence Manual within receipt of all
  information necessary to completely and accurately answer request strictly adhering to provisions of FOIA/ PA, office SOP, and MMRP policy when discussing individual's Marine Corps service as it pertains to release/non release of information contained in Official Military Personnel File (OMPF)
• Interacted with personnel within unit and other units within Marine Corps to clarify information on complex issues and procedures
• Communicated ideas during meetings, and provided assistance to others using office systems, procedures, and processes
• Prepared Performance Plans and Individual Development Plans (IDPs) to ensure developmental
  and training needs were met
• Corresponded person-to-person, telephonically or through e-mail to gain cooperation for exchange of information to accomplish following job objectives: Picking up (OMPF), Utilized Military Information Systems such as Marine Corps Total Force System (MCTFS), Total Force Data
  Warehouse (TFDW) and O-RMA to complete Military Retiree's Service In Non-Wartime Campaigns
  or Expeditions/SF-813 in order to credit such service for leave accrual rate and reduction-in-force purposes
• Utilized guidance from regulations (MMPR-10 SOP, DON Correspondence Manual, MCO P1900.16, IRAM, DODFMR and PA/FOIA) to assist with reviewing OMPFs for creditable service pertaining to preparation of DD Form 214, DD Form 215, Statement of Service, Pay Entry Base Date(PEBD), and verification of Military Retiree's Service In Non Wartime Campaigns or Expeditions/SF-813
• Assisted in process of disability separations or retirements according to regulations and establishes procedures by preparing DD Form 214, DD Form 215, Statement of Service and PEBD
• Prepared documents relating to service history to determine separation or retirement eligibility by creating 11035 for PEBD for Active Duty Officers
• Coordinated inter-service transfer requests from all Marine Corps Reserve Officers according to laws, regulations, policies and procedures
• Performed service/pay computations based on Department of Defense (DOD), and other Armed Services regulations and deciphered encoded data from internal and external record sources ( such as Unit Diary, Unit Transaction Registers, JUMPS/MMS, or MCTFS data) covering individual's
  service of 20 years or more to determine service and/or pay entitlements
• Conducted extensive analysis/research of past and present Department of Defense guidelines,
  Navy and Marine Corps regulations, Marine Corps Letters of Instructions (LOI), policy memorandums and host of other archived publications no longer official in print to formulate
  detailed factual responses pertaining to current and past personnel record reporting practices and procedures
• Reviewed, approved, prepared, certified and provided Verification of Military Retiree's Service In Non-wartime campaigns and Expeditions (SF-813) document for retired Marines
• Received and reviewed records for Officers who have been appointed containing Officer Appointment Acceptance Record (NAVMC 763) with supporting documents for audit
• Analyzed information and determined whether prior service is creditable per governing regulations and via mathematical computation
• Researched entire record to ascertain all periods of continuous active duty, extended active duty,
  active duty for training, and any other periods of service which could affect Pay Entry Base Date (PEBD)
• Computed total years of service that are creditable for pay purposes per established guides, and established Pay Entry Base Date (PEBD) by which Marine's monthly rate of pay is based
• Researched, analyzed, and/or interpreted military records to determine reserve retirement with pay eligibility in accordance with established law, regulations, policies, procedures
• Evaluated eligibility and drafted correspondence for inactive reserve officers
• Analyzed documents, reconstructed and prepared Reserve Career Retirement Credit Reports for Marine Veterans to aid with acquisition of obtaining Certificate of Eligibility from Department of Veterans Affairs for home loans
• Specialized experience in Human Resources (HR) administrative and technical support functions: processing involuntary and voluntary administrative separations to support military personnel and Marine Veteran by preparing correspondence or retirement documents (Letters, Statement of Service, Discharge Certificates, DD Form 214, DD Form 215, SF-813 and PEBD) by properly reviewing responses for correct content and ensuring every aspect of assigned requests have been addressed
• Reviewed, reconstructed, prepared and released Certificate of Release or Discharge from Active Duty form (DD Form 214) in event of lost, destroyed, required alteration or correction after
  departure from separation activity
• Certified official copies of DD Form 214s and DD Form 215s when document does not require correction, but requestor desires copy of document
• Proofread for detection of errors in spelling, grammar and punctuation
• Properly assembled packages and ensured neatness before signing “By Direction of the Commandant of the Marine Corps”
• Reviewed and verified approval or disapproval of requests to change official Home of Record (HOR) based on established guidelines and verification of documents provided by Marine against documents resident in OMPF per regulations
• Prepared written correspondence to notify Marine when HOR changes are denied
• Ensured all correspondence assigned is logged into Correspondence Tracker and is accurately monitored and tracked for review and delivery
• Identified gaps or inconsistencies in records for corrective action by reconstructing complex and missing information from military personnel both active and retired in their Service Record Book (SRB) or Officer Qualification Record (OQR)
• Reviewed reserve promotion plans, precepts and convening MarAdmins
• Applied analytical techniques to solve problems regarding record sources, reconstructions, and information in record, and replied to customers
• Gathered facts about issue to evaluate options available to personnel using established precedents by analyzing high priority OMPF corrections for pending Promotion and Selection Boards, coordinating with MMRP-31, and MMRP-21 to accomplish appropriate action
• Conducted extensive analysis/research of past and present guidelines, regulation, and policies
• Assisted visitors with questions regarding OMPF adhering to provisions of FOIA/PA, Officer SOP, and MMRP policy when discussing individual's Marine Corps service

Human Resources Assistance (MIL)

Centralized DEERS ID Card Center, Quantico, VA

07/2007 to 06/2015

• Federal Job, Serial 0203 Pay Plan: GS Grade: 6
• Analyzed and evaluated documents and correspondence for spelling, punctuation, capitalization and grammar errors
• Ensured that required formats are in compliance with Naval Correspondence, DON, DOD, USMC, and Administrative policies and procedures
• Researched all necessary and relevant information regarding the case issues and provided explanations and interpretations of rules, regulations, procedures and requirements pertaining to actions which were taken or recommended
• Managed data from information sources, both manually and electronically, to answer inquiries and respond to correspondence, or/and to prepare reports or briefings
• Provided support to maintain a variety of automated systems and interfaces used to manage service members both locally and statewide. Provided advice and guidance to other personnel on actions in areas of expertise as well as advised them on instructions and interpretations of guidelines and regulations as needed
• Conducted administrative procedures using the Real Time Automated Personnel Identification System (RAPIDS) to issue eligible dependents and individuals (contractors, active duty, reserve, and retired service members), a distinct identification card (ID) which authorizes service members and their family members to receive Uniformed Services benefits and privileges

Human Resources Generalist

Marine Corps Community Services – NAF Quantico, VA 22134

02/1999 to 07/2007. NF-03

• Performed duties in the areas of staffing, classification, compensation, recruitment, placement, Employee Benefits, Human Resources Development, performance management, policy, safety, HRIS, and employee labor relations
• Served as HR representative advising managers and employees of the organization’s HR laws, regulations, policies, and procedures
• Gathered facts and updated data for employee relations’ issues. Discussed these issues with employees and managers. Assisted in the analysis and drafting of the disciplinary action
• Prepared staffing documents to include position descriptions, job vacancy announcements, and job advertisements
• Reviewed and rated applicants based on position qualifications to determine eligibility for staffing programs
• Submitted Personnel Security Investigation background-checks for military and civilians
• Provided assistance and oversight utilizing ESPQ database, which uploads to JPAS and other security databases
• Conducted phone and in person interviews and made recommendations on applicants for selection.
• Performed employee and manager benefit programs, determined eligibility and processed enrollment forms
• Managed Worker’s Compensation case files, ensured accurate and timely completion of applicable forms, served as liaison to Contract Claims Services Incorporated, Personnel and Family Readiness Worker’s Compensation Unit
• Processed personnel actions, made query searches using PeopleSoft HRMS and supplemental database systems
• Maintained the Human Resources Accounting systems Database using PeopleSoft. Requested Privacy Act personal record files from National Archives in order to compute service date adjustments and track leave usage
• Coordinated Civilian Awards Programs. Performed new hire orientation. Secured and managed confidential employee records. Create, maintain and track administrative operations records and files using spreadsheet and database applications
• Processed personnel actions using PeopleSoft database, and supplemental database systems. Maintained personnel actions and suspense files for recruitments
• Processed travel authorization vouchers, purchasing airplane tickets, book hotel rooms and car rental.
• Created and maintained database, Excel and spreadsheet civilian awards. Performed duties such as, purchasing office supplies
• Served as primary timekeeper and tracked attendance for MCCS personnel. Served as the subject matter expert for MCCS policies
• Prepared and typed a variety of correspondence ensuring grammar, spelling, and conformance were correctly applied. Performed accounting support tasks using business tools such a calculator and adding machine
• Computed pay records, invoices and balance sheets. Participated in all required training to include HR Benefits, Wage Surveys, Equal Opportunity Employment, Worker’s Comp, Life Insurance, and PeopleSoft.
• Participated in job fairs to recruit new talent
• Created job descriptions on boards for vacant jobs
• Responded to employee inquiries regarding benefits and other HR topics
• Created and completed personnel action forms for hire , termination title changes and terminations
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.