Summary
Overview
Work History
Education
Skills
Timeline
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Yadira Valle

Winter Garden,FL

Summary

Dynamic professional with a proven track record at Walt Disney World Company, excelling in machine operation and quality assurance. Recognized for attention to detail and effective problem-solving, I foster teamwork and collaboration, ensuring safety and efficiency in diverse environments. Committed to achieving positive outcomes through proactive training and support.

Operations professional with strong expertise in machinery and process optimization. Known for enhancing productivity and ensuring operational efficiency through technical acumen and problem-solving skills. Reliably collaborates with teams to meet goals and adapts to evolving demands with ease. Skilled in equipment maintenance, safety protocols, and workflow management.

Overview

13
13
years of professional experience

Work History

Skyliner Operator

Walt Disney Word Company
05.2022 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.

Case Manager

Orlando Therapy
06.2020 - 02.2021
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.

Customer Services Officer

Holiday Inn Vacation Club
09.2017 - 10.2020
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.

Reclutadora Estudiantil

SUAGM
06.2012 - 05.2017
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Operated and maintained applicant tracking and candidate management systems.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.

Education

BBA - Administración De Servicios De Salud

Universidad Metropolitana
Aguadilla, PR
06-2017

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Machine operation
  • Equipment operation
  • Efficient multitasking
  • Quality assurance
  • Data entry
  • Issue resolution
  • Customer service

Timeline

Skyliner Operator

Walt Disney Word Company
05.2022 - Current

Case Manager

Orlando Therapy
06.2020 - 02.2021

Customer Services Officer

Holiday Inn Vacation Club
09.2017 - 10.2020

Reclutadora Estudiantil

SUAGM
06.2012 - 05.2017

BBA - Administración De Servicios De Salud

Universidad Metropolitana

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Yadira Valle