Yadira Villalobos
Midland ,TX
Summary
Diligent [Desired Position] with solid foundation in operations support. Provided assistance in streamlining processes and improving operational efficiency. Demonstrated strong organizational and multitasking skills, ensuring smooth day-to-day operations.
Experienced with inventory management, product placement, and team operations. Utilizes organizational skills to maintain efficient and visually appealing sales floor. Knowledge of effective collaboration and adaptability ensures smooth store operations.
Diligent [Desired Position] with solid background in front-end operations and customer service. Successfully contributed to efficient store operations by assisting customers and managing transactions. Demonstrated ability to handle cash register operations and provide excellent service with focus on customer satisfaction and teamwork.
Experienced with customer service, baggage handling, and gate operations. Utilizes these skills to ensure smooth and efficient airport operations. Track record of maintaining high standards of service and operational excellence.
Personable and organized individual with strong communication and multitasking skills. Well-versed in logistics operations and proficient in scheduling and inventory management. Aiming to streamline processes and ensure efficient transportation operations.
Personable and reliable with strong commitment to safety and efficiency. Understanding of warehouse operations and proficient in handling and transporting materials. Dedicated to ensuring smooth operations and timely deliveries.
Experienced with handling daily retail operations and customer interactions. Utilizes effective communication techniques to engage and assist customers. Strong understanding of inventory management and sales processes, ensuring smooth store operations.
Possessing diligent and reliable nature combined with strong work ethic. Solid understanding of well testing procedures and equipment operations, complemented by technical acumen in field operations and safety protocols. Aiming to contribute to smooth and efficient operations, ensuring optimal productivity and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations
Kent Companies
08.2024 - Current
Personal Shoopers
Walmart Super Market
02.2017 - 04.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Contributed to event marketing, sales and brand promotion.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
- Researched product reviews and ratings to recommend high-quality and reliable purchases to clients.
- Facilitated seamless shopping experiences during high-demand sales periods, securing desired items before stock depletion.
- Fostered sense of community among clients by organizing exclusive shopping events, enhancing their engagement with personal shopping service.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
- Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Customer Service Cashier
JCPenney
09.2019 - 06.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
- Collaborated with team members to maintain smooth operations during peak hours.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Enhanced customer experience by providing prompt and accurate transactions.
- Enhanced store security by identifying and reporting suspicious activities.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Redeemed coupons to discount purchases.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Utilized POS system to handle customer cash and credit card transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
Education
Associate of Applied Science - Notary Public Commission
American Association Notaries
Texas Notary Course Houston 04-2024
Skills
- Testing operations
Certification
- [State] Driver's License
- [Name of Certification] [Issuing Organization] [Year Month]
Languages
Spanish
Full Professional
English
Elementary
Timeline
Operations
Kent Companies
08.2024 - Current
Customer Service Cashier
JCPenney
09.2019 - 06.2020
Personal Shoopers
Walmart Super Market
02.2017 - 04.2024
Associate of Applied Science - Notary Public Commission
American Association Notaries
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