Yadira M. Ramirez
Humble,TX
Summary
A healthcare professional with experience working in Revenue Cycle, Clinical, Hospital and Physicians operations. Business-minded Finance Manager promoting more than 24 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
Overview
27
27
years of professional experience
Work History
Finance Manager, Global & USA Patient Services
Houston Methodist
2021.11 - Current
- Overseeing Global operations; registration, financial clearance, authorizations, billing and collections for all international patients for all 6 Houstonmethodist hospitals and professionals.
- Ensure compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared cash flow projections, cost analysis and monthly, quarterly, and annual reports.
- Develop and manage department operations and capital budgets, approvals, and ongoing maintenance of Global department, ensuring operation in a cost-effective manner.
- Observe expense variances accounts, departments and service lines to identify errors or opportunities for cost reduction.
- Provide decision making support related to resource allocation for departments and executives using labor productivity, overtime, and contract labor data.
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Promote a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices for both patients and staff.
- Managing all Epic projects from start to finish for all international patients.
- Improve employee retention through robust training programs and ongoing performance evaluations.
- Increase customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Manage daily cash deposits, ensuring accuracy and timely submission to the bank.
- Streamline checkout process for enhanced customer experience by implementing effective workflow strategies.
- Successfully manage budgets and allocated resources to maximize productivity and profitability.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Revenue Cycle Supervisor Hospital Billing
MD Anderson Cancer Center Hospital
2015.01 - 2021.10
- Supervise and coordinate hospital commercial and governmental billing functions associated with inpatient and outpatient hospital billing.
- Completed bi-weekly payroll for 20 employees.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Established strong relationships with insurance providers to expedite claims processing and secure timely payment of services rendered.
- Reduced outstanding accounts receivable balances through diligent follow-up and expert negotiation skills.
- Monitored and guided revenue cycle operations.
- Conducted regular audits of billing records to ensure compliance with industry regulations, minimizing potential risk exposure.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Spearheaded initiatives aimed at optimizing collection efforts for self-pay patients, improving overall collection rates.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Developed customized reports that provided actionable insights into key financial metrics, guiding strategic decision-making processes.
- Partnered with hospital leadership to identify revenue cycle challenges, developing strategic solutions that directly addressed problem areas.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Kept high average of performance evaluations.
- Worked closely with IT department to implement system enhancements that improved billing efficiency and accuracy.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Coached and mentored team members for professional growth, resulting in enhanced job performance and higher employee satisfaction.
Operations Manager Gulf States Pharmacy
UT Health Houston
2010.11 - 2014.12
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and maintained relationships with external vendors and suppliers.
Office Manager/OGA
Texas Women's Hospital
1997.07 - 2010.10
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained computer and physical filing systems.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Education
MBA - Finance
University of Houston-Downtown
05.2017
Bachelor of Science - Bachelor of Science in Sociology
University of Houston-Downtown
05.2010
Associate of Applied Science - Mathematical Science
Houston Community College
06.2008
Skills
- Financial/Project Management
- Cash Flow Management
- Financial Risk Manager (FRM)
- Clinical Operations
- Oncology/Transplant experience
- Patient Safety, Regulatory Compliance & Quality Assurance
- Bilingual: Fluent in Spanish
Timeline
Finance Manager, Global & USA Patient Services
Houston Methodist
2021.11 - Current
Revenue Cycle Supervisor Hospital Billing
MD Anderson Cancer Center Hospital
2015.01 - 2021.10
Operations Manager Gulf States Pharmacy
UT Health Houston
2010.11 - 2014.12
Office Manager/OGA
Texas Women's Hospital
1997.07 - 2010.10
MBA - Finance
University of Houston-Downtown
Bachelor of Science - Bachelor of Science in Sociology
University of Houston-Downtown
Associate of Applied Science - Mathematical Science
Houston Community College
Similar Profiles
Sanjana SureshSanjana Suresh
Intern at Houston Methodist , Baylor Medical Center- HoustonIntern at Houston Methodist , Baylor Medical Center- Houston
Sally SheahanSally Sheahan
Lead Mammography Technologist at Houston Methodist Clear Lake, Houston, TXLead Mammography Technologist at Houston Methodist Clear Lake, Houston, TX
Brenda RodriguezBrenda Rodriguez
Financial Counselor at Houston Methodist Willowbrook MethodistFinancial Counselor at Houston Methodist Willowbrook Methodist