Dental Assistant
Yael Benitez Rodriguez
Wilson Dental Clinic
Webster,NY
1
Certification
7
years of professional experience
Detail-oriented dental assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting. And quite honestly and mainly looking to evolve as a professional, as well as a person, specially in a new and challenging field.
Work History
Shift Coordinator
3 Years- Interpreted management directives, performed daily assignments and completed special projects.
- Monitored and improved performance of teams and individual employees.
- Set challenging goals and helped team work together to accomplish all objectives.
- Delegated tasks to team members and assessed compliance.
- Verified quality of all work performed to meet demanding targets.
Access Associate
3 Years 10 Months- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Organized patient records and database to facilitate information storage and retrieval.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Verified patient demographics, insurance eligibility, and coverage details for accurate registration workflows.
- Resolved registration discrepancies by correcting records and updating information in electronic health systems.
- Guided patients through scheduling, check-in, and financial consent processes with clear service support.
- Trained new access staff on registration standards, system navigation, and patient intake protocols.
- Ensured accurate patient information, maintaining a high degree of data integrity within the system.
Dental Assistant
4 Months- Assessed patient readiness and prepared treatment rooms for restorative, preventive, and surgical procedures.
- Assisted dentist during chairside procedures using suction, instrument transfer, and four-handed dentistry techniques.
- Sterilized instruments and maintained infection-control compliance across clinical and operatories.
- Captured digital radiographs and supported accurate charting in patient records.
- Educated patients on post-treatment care, oral hygiene, and appointment expectations.
- Coordinated scheduling, recall follow-up, and visit preparation for smoother daily workflow.
- Monitored inventory levels and replenished clinical supplies to prevent treatment delays.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Education
Associate of Science - X-ray Technician
Skills
Schedule Management
Team Training
Problem resolution
Team management
Compliance understanding
Quality controls
Operational improvement
Supervision
Digital X-ray proficiency
Equipment sterilization
Professionalism and etiquette
Cross-training capabilities
Accomplishments
- Supervised team of over 10 staff members.
Certification
- First Aid/CPR Certified
Additional Information
Self motivated individual, fully bilingual in both english and spanish. Good under stress situations, and just looking to grow up overall as a professional.
Timeline
Dental Assistant
Wilson Dental Clinic
06.2026 - CurrentRead More
Access Associate
Rochester Regional Health System
02.2022 - 12.2025Read More
Shift Coordinator
Heritage Christian Services
04.2019 - 04.2022Read More
EDIC College
Associate of Science from X-ray Technician
Read More