Yael Jefferson
Customer Service
Minneapolis,MN
Summary
Dynamic customer service professional with extensive experience at Walmart, excelling in cash handling and customer relations. Proven track record of enhancing store operations through effective team collaboration and maintaining a balanced cash drawer. Known for reliability, professionalism, and a strong work ethic, ensuring exceptional service and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Cashier/ Customer Service
Speedway Gas Station
2015.12 - 2024.12
Cashiered, customer service, stocked
Cashier/ Customer Service Manager
Walmart
2003.07 - 2015.06
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to enhance store operations and customer service.
Education
High School Diploma - Generals
06.1987
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Time management skills
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Cash register operation
Written and verbal communication
Professionalism and courtesy
Cash register systems
Payment processing
Product restocking
Timeline
Cashier/ Customer Service - Speedway Gas Station
2015.12 - 2024.12
Cashier/ Customer Service Manager - Walmart
2003.07 - 2015.06
Central High School - High School Diploma, Generals