Yael Thomas
Newark,NJ
Summary
Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
Newark Police Department
01.2024 - Current
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Fabric Manager
Mood Fabrics
05.2023 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Brand Ambassador
Polo Ralph Lauren
02.2022 - 04.2023
- I offered wonderful customer service to the hundreds of customers that come in and out of our store daily giving them a great experience while shopping at Ralph Lauren, along with managing merchandising as well as the more ways to shop systems we offer all of our guests to ensure their visit to Ralph Lauren goes smoothly
Customer Service Representative
Staples
08.2021 - 02.2022
- I engaged with customers helping them with any questions they may have while shopping and while checking out
Receptionist/Customer Service
Hook&Reel
07.2020 - 01.2021
- I managed orders for Uber Eats, Door Dash, and many other online food sites making orders for our customers
- I also operated the phones in the stores and helped situate problems customers may have as well as answering questions about orders placed
Accounting Clerk
Alephs Home Improvement Co
12.2019 - 06.2020
- Made sure the company ran smoothly and had access to the finances and any documentation needed in contracts with clients
Child Care Worker
Shiloh Rainbow Academy
06.2017 - 08.2017
- As a child care worker I watched over the kids, fed them, and had a small part in cleaning the daycare
Education
Associate's degree - Liberal Arts & Sciences
Essex County College
Newark, NJ06-2026
Skills
- Hospitality
- Report Writing
- Human relations
Certification
PTC certified
First aid/CPR certified
firearms certified
Timeline
Police Officer
Newark Police Department
01.2024 - Current
Fabric Manager
Mood Fabrics
05.2023 - 12.2023
Brand Ambassador
Polo Ralph Lauren
02.2022 - 04.2023
Customer Service Representative
Staples
08.2021 - 02.2022
Receptionist/Customer Service
Hook&Reel
07.2020 - 01.2021
Accounting Clerk
Alephs Home Improvement Co
12.2019 - 06.2020
Child Care Worker
Shiloh Rainbow Academy
06.2017 - 08.2017
PTC certified
First aid/CPR certified
firearms certified
Associate's degree - Liberal Arts & Sciences
Essex County College
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