Yael Salazar
Inglewood,CA
Summary
Dedicated Sales Associate with strong skills in customer service and problem-solving. Known for enhancing shopping experiences and fostering customer loyalty through effective communication and teamwork. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Proficient in two separate languages and always willing to provide the desire assistance.
Overview
5
5
years of professional experience
Work History
Sales Associate
Arco Ampm
4015 W El Segundo Blvd, Hawthorne, CA 90250
07.2025 - 01.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
- Stocked shelves and ensured product displays were appealing and well-maintained.
- Provided support during promotional events, enhancing customer engagement and sales opportunities.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant Manager
76 Gas Station
4520 W Century Blvd, Inglewood, CA 90304
10.2023 - 07.2025
- Supervised daily operations to ensure compliance with safety and service standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Coordinated staff scheduling to maintain optimal coverage during peak hours.
- Analyzed sales data to identify trends, improving product placement and promotions.
- Enhanced customer satisfaction by resolving complaints promptly and effectively.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Quality Control Inspector
ABLE Freight Services
5510 W 102nd St, Los Angeles, CA 90045
01.2021 - 09.2022
- Inspected incoming and outgoing shipments for compliance with quality standards.
- Conducted detailed visual and dimensional inspections using calipers and gauges.
- Documented inspection results and maintained accurate records of non-conformance issues.
- Collaborated with warehouse staff to implement corrective actions for identified quality issues.
- Trained new team members on inspection protocols and quality assurance best practices.
- Supported audits by providing necessary documentation and demonstrating compliance procedures.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
Education
High School Diploma -
Animo Leadership Charter High School
11044 S Freeman Ave, Inglewood, CA 90304Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Cash handling
- Flexible schedule
- Verbal/written communication
- Client service
- Professional demeanor
- FLUENT IN Spanish
- FLUENT IN English
- Strong vocabulary skills passed my AP exam for Spanish with the highest score
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Arco Ampm
07.2025 - 01.2026
Assistant Manager
76 Gas Station
10.2023 - 07.2025
Quality Control Inspector
ABLE Freight Services
01.2021 - 09.2022
High School Diploma -
Animo Leadership Charter High School