Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Yafreisi Basilio

Newark,United States

Summary

Data analyst with a BCS from Universidad Dominicana O & M and Data analysis and visualization certification from Rutgers University. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fulfillment Technology Analyst-WMS

HelloFresh
02.2022 - Current
  • Support all areas of warehouse management system (WMS) application [High Jump ONE Platform] including: Act as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
  • Manage system configuration based on operations team direction
  • Facilitate end user training where needed and assist in System Standard Operating Procedure (SOP) documentation
  • Oversee user menu profile and security setup for the application based on operations functional roles
  • Participating in requirements definition and technical design of any driven product enhancements to the application with either the vendor or consulting partners
  • Coordinate and execute any required testing activities in support of the application with fellow colleagues
  • Work with colleague's trouble shooting or managing changes to WMS integrations to other platforms
  • Represent the team area as needed with any cross functional initiatives and work with colleagues in operations, automation, procurement, or upstream enterprise technology
  • Understand all available technology, reporting tools and create reports that enable improved operation visibility and performance
  • Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
  • Coordinate with a regional infrastructure manager to help support local network services as needed.

Receiving and Inventory Supervisor

Thibaut Design
04.2019 - 08.2020
  • Supervise the receiving and inventory department
  • Accuracy in the receiving process (SLA and quantities)
  • Random inspections of the goods to reduce the amount of mislabeled products
  • Find the root cause of daily issues and perform adjustments when they were needed
  • Managed Infor/Syteline inventory control software system to provide inventory level updates and reordering notices
  • Monitor customer returns shipments and communicates damages to the manufacturer
  • Supervise the accuracy of purchase orders and data entry regarding, shipped, and received products
  • Led and supervised inventory team, conducting training and setting appropriate schedules
  • Supervised 5 inventory control personnel to support correct goods management and achievement of performance goals
  • Monitored completeness, accuracy, and compliance during inventory transactions
  • Contributions: Developed the cycle count process (forms used to validate the accurate yardage quantities, SOP)
  • Improved the receiving process with the creation of different forms to ensure the accuracy of the quantities received
  • Support the warehouse while the transition from AS400 to Syteline (Training personnel, SOP Documentation)
  • Support the warehouse with the move to the new distribution center
  • Created databases and spreadsheets to improve inventory management accuracy by 95%.

Warehouse Administrative Assistant

Thibaut Design
05.2017 - 03.2019
  • Responsible of distribute and track all orders on the floor and make sure that everything leaves the door within SLA
  • Answer inquiries from Customer Services (Emails, calls)
  • Daily, weekly, monthly, and yearly productivity report (with the total of orders shipped by departments (Samples, Wallpaper and Fabric)
  • Receiving goods from the vendors
  • Assist the International department when the International Admin was not in the warehouse (vacation, sick days)
  • Established administrative work procedures to track staff's daily tasks
  • Created and implemented standard operating procedures for records handling
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Office Manager

Kustom Printing & Services
03.2015 - 11.2016
  • Ensured the proper function of activities in the print shop which included: designing all products offered such as business cards, funeral and wedding programs, brochures, etc
  • Responsible for data entry, taking telephone orders, cash handling, receiving payments, inventory control, and order supplies
  • Recognized for important contributions in-process information, on-time delivery of orders, and handling the print shop
  • Maintained computer and physical filing systems
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Quality Assurance Analyst

VIVA - Estamos de tu lado
08.2012 - 08.2014
  • Responsible for auditing the service provided by customer service representatives call centers and stores around the country
  • Daily monitoring incoming and outgoing calls at the customer service center by service representatives
  • Coordinated and participated in monthly meetings with store managers, and call center supervisors to identify opportunities for improvement from the result of the service auditory
  • Monitored process checks for proper completion and correct frequency
  • As a quality assurance analyst, I helped to improve the monitoring process, automating the monthly matrix on Microsoft excel, after automation, the matrix showed us the amount of monitoring needed to be made for each service representative, and was no longer needed to do the calculations manually, also showed us service representatives were to be monitored by underperformance in previous months.

Education

Data Scientist, Data Science -

Rutgers University
01.2020

Bachelor's degree, Computer and Information Sciences, General -

Universidad Dominicana O&M
01.2013

Skills

  • Databases (SQL, Snowflake)
  • Microsoft Excel
  • Customer Support
  • Spanish-speaking
  • Analytical
  • Organized Multi-tasker
  • Technology
  • Fast learning
  • Proactive

Certification

  • Certified Data Scientist - Rutgers Bootcamps
  • Foundations of Project Management - Coursera
  • LTM4F6Q37ZMP
  • Project Initiation: Starting a Successful Project - Coursera
  • 2YA27NPZGEUV
  • Foundations: Data, Data, Everywhere - Coursera
  • PZN3UQXNSLSW

Languages

Spanish
Native/ Bilingual

Timeline

Fulfillment Technology Analyst-WMS

HelloFresh
02.2022 - Current

Receiving and Inventory Supervisor

Thibaut Design
04.2019 - 08.2020

Warehouse Administrative Assistant

Thibaut Design
05.2017 - 03.2019

Office Manager

Kustom Printing & Services
03.2015 - 11.2016

Quality Assurance Analyst

VIVA - Estamos de tu lado
08.2012 - 08.2014

Data Scientist, Data Science -

Rutgers University

Bachelor's degree, Computer and Information Sciences, General -

Universidad Dominicana O&M
Yafreisi Basilio