Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Yafte Valdivia

Inglewood,CA

Summary

Dynamic and dependable professional with excelling in fast-paced environments. Skilled in POS Systems and renowned for outstanding customer service, I significantly enhanced customer satisfaction. Expert in team leadership and collaboration,. Security is the pursue of a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2025
years of professional experience
1
Certification

Work History

LAX Airport

Barista

Job overview

  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Contemporary Services Corporation.

Security Guard
08.2023 - Current

Job overview

  • Responded quickly to emergency situations to assess and deflect issues.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.

Education

Montebello High School
Montebello, CA

Diploma
06.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Team Leadership
  • Cash Register Operation
  • Safe Food Handling
  • Excellent memory
  • POS Systems
  • Positive and professional
  • Menu knowledge
  • Time Management
  • Reliable and Dependable
  • Available Weekends

Certification

Certified Food Handlers Certification

Timeline

Security Guard

Contemporary Services Corporation.
08.2023 - Current

Barista

LAX Airport

Montebello High School

Diploma

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Yafte Valdivia