Yahaira Alvarez
The Dalles,OR
Summary
Goal-focused marketing professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans.
Overview
5
5
years of professional experience
Work History
Freelance Business Development Manager
Sammy A. Floorcovering, LLC & B&D Striping, LLC
The Dalles, OR
01.2020 - Current
- Developed and implemented marketing plans to increase sales.
- Researched potential new clients and markets for the companies products and services.
- Maintained client relationships with existing customers through regular contact and follow-up activities.
- Resolved customer complaints related to flooring installations promptly.
- Created and executed social media strategies to increase customer engagement.
- Updated company website content regularly with fresh copywriting and images.
- Collaborated with designers on creating visuals for campaigns.
Flight Attendant
Alaska Airlines
Seattle, WA
10.2022 - 10.2023
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Victims Advocate
Wasco County District Attorneys Office
The Dalles, United States
06.2021 - 12.2022
- Assisted individuals through criminal justice process, providing information and support including financial and emotional impact debriefing.
- Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
- Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.
- Delivered on-call and overnight support to victims and witnesses for 24-hour call center.
- Created awareness of victims' rights and services by delivering presentations to agencies, schools and community groups.
Digital Marketing Assistant
Immense Imagery
The Dalles, United States
09.2020 - 06.2021
- Monitored and evaluated web analytics to recommend proactive adjustments to strategies.
- Fostered sponsorships with related and partnering entities to enhance marketing objectives.
- Performed administrative support function for senior staff, including creating proposals and organizing documentation.
- Consulted with marketing manager to prepare and present targeted ad campaigns.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
Political Campaign Intern
State Representative, Anna Williams
Hood River , OR
06.2019 - 02.2020
- Collected and interpreted data such as election results and public opinion surveys.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted campaign message to voters through in-person and door-to-door interactions.
- Emailed and called potential donors and groups to generate support.
Education
High School Diploma -
The Dalles High School
The Dalles, OR06-2019
Skills
- Business Development
- Sales and Market Research
- Event Planning
- Staff Management
- Relationship building and rapport
- Team Collaboration
Timeline
Flight Attendant
Alaska Airlines
10.2022 - 10.2023
Victims Advocate
Wasco County District Attorneys Office
06.2021 - 12.2022
Digital Marketing Assistant
Immense Imagery
09.2020 - 06.2021
Freelance Business Development Manager
Sammy A. Floorcovering, LLC & B&D Striping, LLC
01.2020 - Current
Political Campaign Intern
State Representative, Anna Williams
06.2019 - 02.2020
High School Diploma -
The Dalles High School
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