Yahaira Crespo
Pennsauken,NJ
Summary
Dedicated [Job Title] brings [Number]-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
16
16
years of professional experience
Work History
CHHA
Bayada Home Health
Woodbury , New Jersey
08.2015 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Supervisor
Ross Dress For Less
Cherry Hill, NJ
11.2013 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
Skills
- Care Plan Management
- Mental Health Support
- Behavior Redirection
- Client Relationship and Rapport
- Patient and Compassionate
- Observation Communication
- Vitals Monitoring and Documentation
- Activities of Daily Living (ADLs)
- Medical Reminders
- Clinical Quality Program Standards
- Meal Planning and Preparation
- Employee Coaching and Motivation
- Shrinkage Prevention
- Quality Standards
Timeline
CHHA
Bayada Home Health
08.2015 - Current
Supervisor
Ross Dress For Less
11.2013 - Current