Yahaira Lopez
Dixon,CA
Summary
A multitasker and an effective full-time college student. Coordinated and driven to achieve a hardworking workspace. Generous with peers, and holding durable leadership qualities. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Merchant And Main Grill
Vacaville, CA
09.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained records of transactions made during the shift, as required by company policy.
- Maintained a polite and professional demeanor with customers to encourage inquiries and order placements.
- Prepared checks, itemizing total meal costs and taxes.
Hostess /Busser
The Buckhorn Steakhouse
Winters, CA
08.2021 - 05.2022
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Cleared tables to maintain high turnover rate and minimize wait times.
Education
Bachelor of Science - Business Administration And Management
Sacramento State
Sacramento, CA05-2026
Associate of Science - Business Administration
Woodland Community College
Woodland, CA06-2024
High School Diploma -
Dixon High School
Dixon, CA06.2022
Skills
- Food Production
- Guest Relations
- Customer Service
- Problem solving
- Transaction recording
- Effective communication
- Team collaboration
Languages
Spanish
Limited
Affiliations
- Book club
- Business Club
Timeline
Server
Merchant And Main Grill
09.2023 - Current
Hostess /Busser
The Buckhorn Steakhouse
08.2021 - 05.2022
Bachelor of Science - Business Administration And Management
Sacramento State
Associate of Science - Business Administration
Woodland Community College
High School Diploma -
Dixon High School
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