Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Highly detail-oriented, proactive, and collaborative individual, ready to contribute to a dynamic team and make a positive impact.
Overview
28
28
years of professional experience
Work History
Accounting Supervisor
Collier County Government
Naples, FL
01.2021 - Current
Prepare, monitor, and analyze budgets, capital, and operational expenses for Public Services Department
Year-End Closing and New Year Opening for Public Services Department
Maintain purchasing policy and procedures and finance statues
Analyze and process purchase orders
Prepare a variety of procurement documents, including vendor analysis, agreements, work orders, state contracts, and nationwide contracts
Assist and prepare RFP, quotes, and contracts
Maintain records of division programs and services, including activity logs of purchase orders
Manage and coordinate department Assets Inventory for Public Services Department
Process both accounts receivable and payable for Public Services Department
Prepare monthly journal entries and budget amendments
Manage capital projects and grants
Process and approve payroll
Assist Public Services Department Head with financial reports, purchasing analysis, cost analysis, and other supplemental reports
Perform staff training
Budget Analyst
Collier County Government
Naples, FL
01.2015 - 01.2021
Maintain purchasing policy and procedures and finance statues
Analyze and process purchase orders
Prepare a variety of procurement documents such as and not limited to vendor analysis, agreements, works orders, state contracts, and nationwide contracts
Assist and prepare RFP, quotes, and contracts
Maintain records of division programs and services, including activity logs of purchase orders
Manage and coordinate department Assets Inventory
Monitor and analyze budgets, capital, and operational expenses
Process both accounts receivable and payable
Prepare monthly journal entries and budget amendments
Manage capital projects & grants
Process and/or approve payroll
Assist Library Director/Manager/Supervisor with financial or purchasing analysis
Perform staff training
Fiscal Technician
Collier County Government
Naples, FL
01.2006 - 01.2015
Process both accounts receivable & payable
Analyze budget and revenue
Prepare monthly journal entries
Receive and manage asset inventory
Coordinate capital projects and grants money
Process payroll
Analyze and process purchase orders
Assist Regional Manager with financial analysis
Book program and reporting classes
Perform staff training
Participate in the development of Executive Summary templates
Participate in the career development program, which included purchasing, budget, and executive summaries training
Guest Services Supervisor
Bellasera Resort Hotel
Naples, FL
01.2003 - 01.2006
Update sales strategies and budget reports
Review commissions for wholesalers and others
Monitor daily inventory and phone system records
Maintain and improve customer satisfaction, guest, and wholesaler services above 90%
Coordinate group arrivals and departures with the events department
Assist the Guest Service Manager
Perform staff training
Participate in the Five Diamond Hospitality Service Experience audits
Reservations Agent
Radisson Hotel
Marco Island, FL
01.2002 - 01.2003
Oversee commissions, no show charge records, up sell and other sales strategies in the system
Oversee guest satisfaction and improved wholesaler services by 50%
Administer individual and rooming list group reservations
Perform staff training
Cluster Director, Revenue Management
Marriott International
Costa Rica, Costa Rica
01.1997 - 01.2001
Establish budgets and sales strategies, and conduct competitive analysis for all Costa Rican Cluster Properties Business each year
Review quarterly projections, budget, and sales strategy meetings for all the Costa Rican Cluster Properties
Oversee Reservations and revenue management systems such as Fidelio Sales and Catering, GDS Wholesalers, Marriott Automated Reservations System for Hotel Accommodations (MARSHA), Demand Forecasting System (DFS), for all Costa Rican Marriott Properties
Manage the reservation center team, including driving decisions on special promotions and rates
Deliver staff trainings
Maintain internal and external customer satisfaction rates above 90%
Reservations Manager
Marriott Hotel
El Salvador, El Salvador
01.1999 - 01.2000
Review quarterly projections and hotel sales budget
Maintain Marsha codes (rates, rate codes, groups, wholesalers (Allotments) and company profiles)
Implement company policies and procedures
Supervise productivity, morale, teamwork of the reservation department
Deliver staff training
Participate in the opening, staff training, and development of policies and procedures
Education
Bachelor of Science - Management
Hodges University
Naples, FL
01.2015
Bachelor of Arts - Hospitality Management
Castro Carazo University
Costa Rica
01.1998
Skills
Fully Bilingual (English and Spanish)
Budget Forecasting
Revenue and Budget Management
Cost and Report Data Analysis
State and Collier County Contracts
SAP ERP
SAP Reporting
Team Collaboration
Project Management
Organizational Change Management
Jira / Confluence
Management Skills
Excellent Communication Skills
Training Management and Delivery
Emotional Intelligence
Event Planning and Coordination
Customer Service
Advanced Microsoft Suite (Excel, Access, Publisher, etc) Expertise
References
Tanya Williams, Public Services Department Head, Collier County Government, (239) 503-5532
Catherine Cowser, Public Library Director, Collier County Government, (219) 781-9483