Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Laritza Perez

Tampa,FL

Summary

Well-organized Scheduling Manager with sound knowledge of quality control, supply management and schedule management. Fluency in Spanish and English. Personable and communicative with outstanding multitasking skills.

Overview

9
9
years of professional experience

Work History

Patient Care Coordinator

United Healthcare
Tampa, FL
09.2023 - Current
  • Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
  • Developed treatment plans based on individualized assessment of each patient's needs.
  • Assisted physicians in performing various procedures related to patient care needs.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
  • Ensured compliance with applicable laws, regulations, accreditation standards, policies and procedures related to clinical care management activities.
  • Facilitated appropriate referrals for specialized treatments or services as needed.
  • Reviewed referral sources for appropriateness prior to admission into program.
  • Documented all patient contact activities in accordance with agency standards and regulations.
  • Processed paperwork, obtained billing forms and secured confidential information.

Manager

Yns Restaurant
Tampa, FL
11.2022 - 09.2023
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

Account Manager

Medicor Healthcare
Tampa, FL
12.2020 - 01.2023
  • Prepared monthly financial reports for management review and analysis.
  • Processed vendor payments accurately and efficiently.
  • Developed strong relationships with customers to ensure timely payment of outstanding balances.
  • Provided support for Accounts Payable and Receivable staff when needed.
  • Verified vendor invoices against purchase orders prior to processing payments.
  • Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
  • Coordinated with internal departments as needed to resolve any discrepancies or disputes in billing or payment information.

Scheduling Manager

Patriot home care
Whitehall, PA
01.2017 - 12.2020
  • Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
  • Worked with suppliers to maintain steady flow of materials and tools required for operation to meet established schedules.
  • Collaborated with outside vendors and served as central point of contact.
  • Developed and updated scheduling policies covering all department activities.
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Posted open job positions on the company site and social media sites,

Office Manager/ Tax Preparer

Liberty Tax Services
Allentown, PA
01.2016 - 01.2019
  • I was responsible for overseeing daily operations of a specific retail tax location in this case the Allentown office, and the Bethlehem locations
  • As I was in charge of this position I managed store employees and I was also responsible to meet business objectives as set out by the corporate office
  • Active PTIN.
  • Administered payroll and maintained proper documentation of employee personnel.

Education

Associate Of Applied Science - Resort/ Hotel Management

Lehigh Carbon Community College, School Of Business
01.2012

Communication Degree - Media

George Washington High School
01.2007

Skills

  • Scheduling and Coordinating
  • Training and Development
  • Staff Training
  • Recruitment and Hiring
  • Hiring and Training
  • Employee Coaching and Motivation
  • Onboarding and Orientation
  • Issue and Conflict Resolution
  • Salesforce Management
  • MS Office
  • Human Resources Management
  • Computer Skills
  • Business Analysis and Reporting
  • Timesheet Management
  • Data Entry
  • Schedule Management
  • Staff Scheduling
  • Vendor Relations

References

Reference Available Upon Request

Languages

Spanish
Full Professional

Timeline

Patient Care Coordinator

United Healthcare
09.2023 - Current

Manager

Yns Restaurant
11.2022 - 09.2023

Account Manager

Medicor Healthcare
12.2020 - 01.2023

Scheduling Manager

Patriot home care
01.2017 - 12.2020

Office Manager/ Tax Preparer

Liberty Tax Services
01.2016 - 01.2019

Associate Of Applied Science - Resort/ Hotel Management

Lehigh Carbon Community College, School Of Business

Communication Degree - Media

George Washington High School

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Laritza Perez