Yahaira Najera
Alameda,CA
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Pain treatment surgery center
Fremont
02.2025 - 03.2025
- Assisted and observed the doctor for surgeries
- Registered new patients into practice management software program accurately entering demographic information.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- provided excellent customer service while addressing patient questions and concerns
- assessed patient temperature, pulse and blood pressure and recorded on EMR system
- roomed patients pre operation and post operation
- helped with post operation care, supported fellow medical assistants/LVN/Nurses/Doctors
- handled admin duties such as answering phone calls, faxing prescriptions, faxing referrals, filling patient charts, confirming appointments
Medical Assistant Intern
Mission Valley Eye Center
Fremont, CA
01.2025 - 02.2025
- scheduling patient appointments
- strong understanding of medical terminology to accurately communicate patient information
- prepared and equipped rooms with the needed necessities to ensure a smooth consultation
- verifying patient insurance eligibility and processing claims
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Coordinated referrals to specialists when appropriate.
Elderly Caregiver
MorningStar senior Living
Hayward, CA
05.2024 - 02.2025
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Followed care plan and directions to administer medications.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Redirected clients with memory issues, providing safety guidance protection.
- Participated in leisure activities with clients including playing cards, reading books, going for walks.
- Improved patient outlook and daily living through compassionate care.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
Manager on Duty
Smart And Final
Hayward, CA
02.2023 - 04.2024
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Delegated work to staff, setting priorities and goals.
- Responded to customer questions regarding products, prices and availability.
- Handled employee relations issues such as disciplinary action or terminations.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Maintained inventory levels by ordering supplies as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Medical Assistant
Carrington College
San Leandro, CA02-2025
High School Diploma -
Hayward High School
Hayward06-2023
Skills
- Patient care
- Medical terminology
- Health monitoring
- Customer service
- Regulatory compliance
- Team collaboration
- Medication management
- Compassionate communication
- Problem solving
- Emotional support
- Client safety and first aid
- Empathy and patience
- Stress management
- First aid and safety
- Physical stamina
Accomplishments
- completion of Biomedical program (high school)
- Seal of Biliteracy in Spanish (high School)
- Deans list (college)
- Student Mentor (college)
Certification
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS American Heart Association)
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Experience
Mission Valley Eye Medical Center
- scheduling patient appointments
- strong understanding of medical terminology to accurately communicate patient information
- prepared and equipped rooms with the needed necessities to ensure a smooth consultation
- verifying patient insurance eligibility and processing claims
Mission Pain Treatment Surgery Center
- Assisted and observed the doctor for surgeries
- provided excellent customer service while addressing patient questions and concerns
- assessed patient temperature, pulse and blood pressure and recorded on EMR system
- roomed patients pre operation and post operation
- helped with post operation care, supported fellow medical assistants/LVN/Nurses/Doctors
- handled admin duties such as answering phone calls, faxing prescriptions, faxing referrals, filling patient charts, confirming appointments
Timeline
Medical Assistant Intern
Pain treatment surgery center
02.2025 - 03.2025
Medical Assistant Intern
Mission Valley Eye Center
01.2025 - 02.2025
Elderly Caregiver
MorningStar senior Living
05.2024 - 02.2025
Manager on Duty
Smart And Final
02.2023 - 04.2024
Medical Assistant
Carrington College
High School Diploma -
Hayward High School
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