Yahaira Santiago
Anthony,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Nursing Assistant
Timberridge Rehabilitation & Nursing Center
Ocala, FL
03.2022 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Bakery Manager
ShopRite
Baltimore, MD
01.2017 - 11.2020
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
Manager
Lane Bryant
Bel Air, MD
12.2012 - 03.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Assistant General Manager
Walmart
Aberdeen, MD
01.2006 - 05.2014
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
Education
High School Diploma -
Lackland High
San Antonio, TX05.1996
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Recording vital signs
- Companionship and emotional support
- Patient-focused care
- Patient Assessments
- Medical Records Management
- Direct Patient Care
- Conducting intakes
- Responding to emergencies
- Measuring bodily fluids
- Observing responses
- EMR / EHR
Languages
Spanish
Native or Bilingual
Timeline
Nursing Assistant
Timberridge Rehabilitation & Nursing Center
03.2022 - 06.2022
Bakery Manager
ShopRite
01.2017 - 11.2020
Manager
Lane Bryant
12.2012 - 03.2019
Assistant General Manager
Walmart
01.2006 - 05.2014
High School Diploma -
Lackland High
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