Dedicated worker with Transferable Skills and excellent experience in different industries. Maintains professional appearance and demeanor and expertly completes assigned tasks/targets with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Hi, I’m
YAHAIRA G. CRESPO
Warehouse Assoc. / Cashier / Receptionist
Hemet,Ca
Summary
Overview
22
years of professional experience
1
Certification
2
Language
Work History
Amazon.Inc
Inbound and Outbound Warehouse Associate
01.2016 - 09.2023
Job overview
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records (Icqa).
- Processed orders on-time and without error, completing 100% or better of daily quotas.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed.
Ross Distribution Center
Warehouse Worker
02.2015 - 10.2015
Job overview
- Verified quantity and description of materials received by checking merchandise against packing list.
- Stowing merchandise in boxes using hand-held devices to record inventory.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated pallet jacks and moving equipment to transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Fresh And Easy Distribution Center
Warehouse Worker
01.2014 - 01.2015
Job overview
- Labeled containers, container tags or products.
- Weighed packaged items to calculate total weight.
- Cleaned and maintained production area and equipment.
- Maintained strong attention to detail while efficiently completing large volumes of orders daily.
- Consistently met or exceeded daily performance goals related to packing speed and accuracy rates.
Telvista Call Center
Customer Service Representative
08.2008 - 12.2009
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls telephone promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Educated customers about billing, payment processing and support policies and procedures.
Pueblo Bonito Resorts And Spas
Cashier
05.2007 - 07.2008
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Mayan Sea Garden
Concierge Agent
01.2007 - 05.2007
Job overview
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Collaborated with other hotel departments to ensure smooth operations and consistent communication regarding guest requests.
- Addressed guest concerns promptly, resulting in increased customer satisfaction ratings.
- Handled transportation arrangements for guests, including shuttle services as needed.
- Streamlined check-in processes for improved efficiency and reduced wait times.
- Managed check-in and check-out procedures for guests.
- Assisted guests with variety of services and reservations for local attractions and dining.
Hotel Balboa Club
Front Desk Receptionist
02.2005 - 01.2007
Job overview
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer problems and complaints.
- Trained new team members on company procedures, customer service and issue resolution.
Coppel S.A. De C.V
Sales Associate
02.2002 - 02.2005
Job overview
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Cleaned department area and cashier workstation.
- Worked with other associates to support cashiers and management needs.
- Performed cash, card and check transactions to complete customer purchases.
- Achieved monthly sales targets consistently and maintaining a high level of product knowledge.
Education
Beaumont Adult SchoolBeaumont, CA
GED
04.2013
University Overview
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Certification
GED Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsFlexible work hoursCareer advancement401k matchPaid time offWork from home optionPersonal development programsPaid sick leaveSoftware
Microsoft Office / Macos
Quote
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Timeline
Inbound and Outbound Warehouse Associate
Amazon.Inc
01.2016 - 09.2023
Warehouse Worker
Ross Distribution Center
02.2015 - 10.2015
Warehouse Worker
Fresh And Easy Distribution Center
01.2014 - 01.2015
Customer Service Representative
Telvista Call Center
08.2008 - 12.2009
Cashier
Pueblo Bonito Resorts And Spas
05.2007 - 07.2008
Concierge Agent
Mayan Sea Garden
01.2007 - 05.2007
Front Desk Receptionist
Hotel Balboa Club
02.2005 - 01.2007
Sales Associate
Coppel S.A. De C.V
02.2002 - 02.2005
Beaumont Adult School
GED
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