Yaheeli Quintana
Las Vegas,NV
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Assistant Manager Public Areas
Wynn Las Vegas
07.2022 - 08.2023
- Developed strong working relationships with staff, fostering a positive work environment.
- Overseeing the cleanliness, maintenance, and overall appearance of the public areas.
- Scheduling, Dispatching, Pre-Shift, Assignation of radios and equipment.
Warehouse Worker
Amazon
10.2021 - 06.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
PBX Operator
Station Casinos
02.2018 - 07.2021
- Improved customer satisfaction by efficiently handling and routing incoming calls to appropriate departments.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Streamlined call processing time with the effective usage of PBX software and hardware systems.
- Reduced caller wait times, ensuring swift and accurate call transfers to the correct extensions.
Front Desk Agent
Oasis Las Vegas
01.2018 - 12.2018
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Medical Assistant
Health Care Partners
06.2015 - 12.2017
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma -
Kaplan College
Las Vegas, NV05.2015
Certify Nurse Assistant
College of Southern Nevada
Las Vegas, NV03.2014
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Recruiting and Interviewing
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager Public Areas
Wynn Las Vegas
07.2022 - 08.2023
Warehouse Worker
Amazon
10.2021 - 06.2022
PBX Operator
Station Casinos
02.2018 - 07.2021
Front Desk Agent
Oasis Las Vegas
01.2018 - 12.2018
Medical Assistant
Health Care Partners
06.2015 - 12.2017
High School Diploma -
Kaplan College
Certify Nurse Assistant
College of Southern Nevada
Similar Profiles
Lisandra AvilaLisandra Avila
Housekepeer at Wynn Las VegasHousekepeer at Wynn Las Vegas
Jonathan MunguiaJonathan Munguia
Bar Apprentice at Delilah Wynn Las VegasBar Apprentice at Delilah Wynn Las Vegas
Precious PowellPrecious Powell
Tower Suites Pool Attendant at Wynn Las VegasTower Suites Pool Attendant at Wynn Las Vegas
Scott LokkenScott Lokken
Project Manager at Wynn Las VegasProject Manager at Wynn Las Vegas
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club