Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Yahel Espinoza

Santa Barbara,CA

Summary

Proficient in cash register operations and delivering exceptional customer service. Recognized for effective communication and problem-solving abilities, contributing to improved shopping experiences and smooth event coordination.

Overview

2
2
years of professional experience

Work History

Combo Clerk

Pavilions Grocery Store
Santa Barbara, California
03.2024 - Current
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and recommendations.
  • Stocked shelves and maintained organized merchandise displays.
  • Ensured the cleanliness of store areas and adhered to safety protocols.
  • Handled returns and exchanges following store policies effectively.
  • Provided excellent customer service at all times.
  • Resolved customer complaints in a professional manner.
  • Monitored customer feedback to improve shopping experience and service offerings.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Guest Ambassador

Live Nation
San Bernardino, California
05.2023 - 03.2024
  • Welcomed guests and provided information about events and venue facilities.
  • Assisted in coordinating guest services and addressing inquiries promptly.
  • Managed ticketing processes and ensured smooth entry for attendees.
  • Maintained cleanliness and organization of guest areas before and after events.
  • Monitored crowd control measures to ensure safety and comfort for guests.
  • Provided directions to local attractions, restaurants, and other points of interest.
  • Directed traffic flow to optimize parking space usage.
  • Monitored parking lot for compliance with regulations and safety protocols.
  • Coordinated with local law enforcement to address any security concerns or incidents.
  • Implemented strategies to enhance efficiency in parking operations during peak hours.
  • Assisted other staff members with various duties as requested by management.

Education

High School Diploma -

San Diego Innovation High School
Moreno Valley, CA

Some College (No Degree) -

West Hills Community College
Coalinga, CA

Skills

  • Cash handling
  • Point of sale
  • Customer inquiries
  • Crowd control
  • Problem solving
  • Effective communication
  • Team collaboration
  • Adaptability
  • 10 key typing
  • Creativity
  • Organization

Affiliations

  • Part of the UCSB dance team, SS805.
  • Completed First Aid CPR AED Program.

Languages

English
Native/ Bilingual
Spanish
Professional
Japanese
Elementary

References

References available upon request.

Timeline

Combo Clerk

Pavilions Grocery Store
03.2024 - Current

Guest Ambassador

Live Nation
05.2023 - 03.2024

High School Diploma -

San Diego Innovation High School

Some College (No Degree) -

West Hills Community College

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