Experienced professional with seven years of administrative, management, and interpersonal responsibilities at the U.S. Department of State. Specializes in Arabian Gulf affairs and fluent in Arabic, English, and French. Proficient in various State Department software platforms including Ariba, ILMS, Salesforce, DS Applications, WinT&A, MyServices, and E2. Holds a Top-Secret clearance.
Overview
15
15
years of professional experience
Work History
Community Liaison Officer
U.S. Embassy Maseru
Maseru, Lesotho
08.2022 - 05.2024
Reported directly to the Ambassador
Represented Community Liaison Office at weekly Country Team meeting and briefed U.S
Embassy section heads on community related matters and security challenges such as criminal activities in Lesotho
Supported several CODELs and one Presidential Delegation during the signing of the second compact between the Government of Lesotho and the United States through the Millennium Challenge Corporation (MCC)
Quarterly trained and hosted workshops for Locally Employed Staff and Family Members on Emergency Preparedness and Evacuation Plans
Developed and managed programs to boost post morale within Embassy community, Including USDH, LES, PSCs, TCNs, and EFMs
Worked with the Sudan Task Force during the evacuation process of Embassy Khartoum Locally Employed Staff (700 personnel), by co-drafting and translating the evacuation plan, and consular messaging to protect the well-being of Embassy Personnel
Develops evaluation criteria to conduct surveys and assessments to determine program effectiveness for American diplomats and their families at post
Managed budget and community donations, and organized charity event to help children in the mountains of Lesotho get education, food and shelter.
CARE Doha Duty Officer
Camp As-Sayliyah (CAS)
Doha, Qatar
10.2023 - 03.2024
Coordinated a wide range of security and administrative support for 5000 Afghan guest's resident at Camp as-Sayliyah through Operation Enduring Welcome
Served as Acting Deputy Program Manager (PM) for the CARE Office and represented the CARE PM at interagency meetings and briefings, including with the U.S
Ambassador to Qatar, Special Representative for Afghanistan and other Washington VVIP visitors
Trained and onboarded four new Duty Officers; assigned relevant duties and tasks to maintain order and security for the 5000 Afghan guests participating in Operation Enduring Welcome
Drafted incident reporting Standard Operating Procedures for incoming Duty Officers
Participated in EEO counseling sessions to reinforce CARE expectations for recently hired Duty Officers
Served as Lead Duty Officer during CAS transition from DoD to DOS/CARE, to facilitate and grant access to new and current employees representing the interagency and multilateral agencies supporting Afghan relocation efforts
Triaged security incidents and reported emergencies to CARE leadership involving 5000 Afghan guests
Routinely served as POC to the Department’s Bureau of Population, Refugees, and Migration (PRM), and the UN’s International Organization for Migration to mitigate and ensure the safety and security of the guests and CAS employees
Provided after action reviews, briefings, and supplemental reports to CARE-Doha leadership for non-routine incidents within established deadlines
Approved CARE Zone access and visitor requests submitted daily by Senior Security Officers (SSOs), ensuring proper coordination and security measures
Conducted approximately four routine daily security patrols per shift to maintain security for more than 5000 Afghan guests, observing and reporting any unusual conditions and preparing daily reports for PM and DPM
Coordinated with the Regional Security Office (RSO), and the Department’s Program Support team to resolve badging and vetting issues as well as reviewing and enforcing the CARE Zone Access Policy; reported relevant obstacles to the Program Manager, Deputy Program Management, and or Management Officer
Leveraged knowledge of Qatar and Arabic language fluency to liaise between RSO and Qatari MoI and MoD officials based at CAS to ensure efficiency of operations
Coordinated VIP access requests and vehicle movements to facilitate efficient operations within the CARE Zone
Served as a translator for Doha CARE representatives and host government counterparts during emergencies or when needed
(Arabic to English, English to Arabic)
Reviewed and edited the Statement of Work and position description to hire new CARE Duty Officers to align with the relevant roles and duties
Provided approval and oversight to the Access Coordination Office (ACO), managed access rosters and oversaw CARE Zone badging processes
Approved individuals vetted or cleared by RSO for CARE Zone GLID badges in adherence to the CARE Zone Access Policy.
Executive Assistant
Public Affairs Section, U.S. Embassy Doha
Doha, Qatar
05.2019 - 08.2021
Reported directly to the Public Affairs Officer
Served as Control Officer for media coordination during Doha Forum and U.S., Afghan Peace Signing
Liaise AFCENT/CAS military officials’ visits to U.S
Embassy Doha for Briefings and Public Affairs coordination
Organized educational and cultural sessions on host government emerging voices using Embassy Doha social media platforms in Arabic and English
Supported Press and Media teams with Analysis and translation in Arabic and English
Managed Public Affairs Section’s budget and resources of $1 million
Managed and supervised eight locally employed staff reporting to the PAO, and summer interns
Drafted diplomatic notes and SOPs for the Public Affairs Section’s meetings with Government ministries and Qatar based international organizations in English/Arabic
Acted as the POC for all internal and external inquiries related to the Public Affairs Section at U.S
Embassy Doha
Ensured newly arrived employees with special needs received appropriate support through the provision of assistive devices/equipment in compliance with DOS policies.
Teaching Assistant
U.S. Embassy Algiers/Red Crescent Center
Algiers, Algeria
04.2016 - 09.2017
Provided classes in English, French, and Arabic for refugees and displaced population hosted at the Algerian Red Crescent Center
Provided first aid and CPR courses to adult refugees
Managed and organized visits for Embassy personnel and families to volunteer and support the population in need of essentials like food, clothing, medicine, and emotional support.
Security Officer
Ministry of Interior
Doha, Qatar
07.2010 - 12.2012
Served as Security Officer in Qatar's multi-national Internal Security Force (ISF), dedicated to protecting foreigners, conducting joint military trainings, and exercises
Participated in several Qatari National Day parades, and securing supporting sporting events in Qatar in preparation for Qatar World Cup 2022
Conducted bilingual assignment in English and Arabic.
Lead Fundraiser
Doctors Without Borders
Rabat, Morocco
08.2009 - 04.2010
Conducted all work experience in French
Telemarketer for Doctors Without Borders
Established new fundraising events and approaches to maximize donations
Increased charity community and regular supporters by building strong relationships through social media.
Education
Associate of Science -
Ibn Tofail University
01.2016
Skills
Planning
Relationship Building
Time Management
Calm Under Pressure
Problem-Solving
Research
Cultural Awareness
Communication
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Full Professional
Accomplishments
RECEIVED AN AWARD FROM CARE DOHA.
Timeline
CARE Doha Duty Officer
Camp As-Sayliyah (CAS)
10.2023 - 03.2024
Community Liaison Officer
U.S. Embassy Maseru
08.2022 - 05.2024
Executive Assistant
Public Affairs Section, U.S. Embassy Doha
05.2019 - 08.2021
Teaching Assistant
U.S. Embassy Algiers/Red Crescent Center
04.2016 - 09.2017
Security Officer
Ministry of Interior
07.2010 - 12.2012
Lead Fundraiser
Doctors Without Borders
08.2009 - 04.2010
Associate of Science -
Ibn Tofail University
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