Bilingual and dependable with a strong work ethic and a focus on keeping things organized and running smoothly. I adapt quickly, stay on top of details, and take pride in making sure people feel taken care of, whether it’s guests, coworkers, or the team as a whole.
Overview
1
1
year of professional experience
Work History
In-Room Dining Attendant
Renaissance Chicago O'Hare Suites Hotel
09.2024 - Current
Answer and process guest room service orders accurately and promptly via phone
Deliver food and drinks to guest rooms with efficiency, professionalism, and attention to detail
Maintain cleanliness and organization of in-room dining station; retrieve trays and dishes from guest hallways
Ensure the station is fully stocked with supplies, condiments, and utensils to support service efficiency
Stay updated on daily food and drink specials to inform and upsell to guests confidently
Restaurant Hostess
Renaissance Chicago O'Hare Suites Hotel
09.2024 - Current
Monitored front entrance for new guests while assisting servers by taking and delivering orders during peak hours.
Answered customer questions about hours, seating, and menu information.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Prepared dining room for service by cleaning, organizing tables, and placing table settings.
Education
Associate of Science -
Triton College
River Grove, IL
05-2026
High School Diploma -
East Leyden High School
Franklin Park, IL
05-2024
Skills
Bilingual: Fluent in English and Spanish
Stress tolerant under pressure
Detail Attentive
Familiar with hospitality service standards and guest satisfaction
Housekeeping Supervisor (2nd Shift) at Confort Suites Chicago O'Hare AirportHousekeeping Supervisor (2nd Shift) at Confort Suites Chicago O'Hare Airport