Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yahir Guardiola

Laredo,TX

Summary

Dynamic and customer-focused professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through exceptional service

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike.

Overview

4
4
years of professional experience

Work History

Food Server

Logan's Roadhouse Grill
01.2025 - 06.2025
    • Explained menu items and suggested appropriate options for food allergy concerns.
    • Cultivated warm relationships with regular customers.
    • Elevated customer satisfaction through followup and enthusiastic customer service.
    • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
    • Practiced good time management to deliver customers' prepared orders quickly and accurately.
    • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Automotive Detailer

Rjs Details
01.2023 - 05.2025
    • Collected and disposed of trash in vehicle console spaces and under seats.
    • Maintained car detailing equipment and supplies in optimal condition for daily demands.
    • Shined vehicle windows and windshields to remove water spots.
    • Washed, waxed, and buffed vehicle bodies for professional shine.
    • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.

Stocker

JD Sports
10.2023 - 03.2024
    • Greeted customers and directed to requested products.
    • Answered customer questions and provided detailed product information.
    • Maintained effective team member communication.
    • Performed inventory control, such as counting, and stocking merchandise.
    • Unloaded, sorted and stocked merchandise according to store layout and product placement.
    • Managed timely and effective replacement of damaged or missing products.

Food Runner

Chili's Grill & Bar
11.2022 - 08.2023
  • Greeted customers and provided outstanding customer service.
  • Assisted customers with carry-out service.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.

Dishwasher

Alamo Drafthouse
02.2023 - 05.2023
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.

Team Member

Big Lots
09.2021 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma -

United High School
Laredo, TX
05-2022

Skills

  • Food handling
  • Service prioritization
  • Providing customer service
  • Communication skills
  • Problem Solving
  • Adaptability
  • Time Management
  • Cash Handling
  • Active Listening
  • Teamwork
  • Heavy Lifting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Server

Logan's Roadhouse Grill
01.2025 - 06.2025

Stocker

JD Sports
10.2023 - 03.2024

Dishwasher

Alamo Drafthouse
02.2023 - 05.2023

Automotive Detailer

Rjs Details
01.2023 - 05.2025

Food Runner

Chili's Grill & Bar
11.2022 - 08.2023

Team Member

Big Lots
09.2021 - 03.2022

High School Diploma -

United High School

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