Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yahir Hernandez

Placentia,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Crew position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sales Associate

The TJX Companies
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Science - Public Health

Cal State Fullerton
Fullerton
06.2027

High School Diploma -

Valencia High School
Placentia
06.2023

Skills

  • Stocking and Replenishing
  • Sales Expertise
  • Cash Handling Accuracy
  • Multitasking Strengths
  • Guest Relations
  • Customer Service
  • Time Management
  • Cash Register Operation
  • Teamwork and Collaboration
  • Strategic Planning
  • Cleaning Techniques
  • Issue Refunds

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

The TJX Companies
08.2022 - Current

Bachelor of Science - Public Health

Cal State Fullerton

High School Diploma -

Valencia High School
Yahir Hernandez