Yahir Licon
San Jose,CA
Summary
Dynamic automotive professional with a strong work ethic and a proven track record at Toyota Stevens Creek. Expert in vehicle inspections and oil changes, consistently enhancing customer satisfaction. Adept at teamwork and problem-solving, I thrive in fast-paced environments, ensuring safety and quality in all services while maintaining high productivity levels.
Overview
3
3
years of professional experience
Work History
Lube Service Technician
Toyota Stevens Creek
02.2025 - Current
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
- Contributed to a safe working environment by adhering to company safety protocols when operating equipment or handling hazardous materials.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
- Improved team efficiency through effective communication and collaboration during high-volume appointment periods.
- Worked alone or in team-based systems to complete up to 20+ oil changes each day.
- Kept shop areas neat, clean, and free of safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Tire Technician
Americas Tire And Auto Repair-family Owned Business Since 1984
11.2023 - 01.2025
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Logistics Assistant
Harbor Freight
09.2022 - 01.2023
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
Education
KIPP San Jose Collegiate
San Jose, CA2023
Skills
- Brake systems
- Fluid replacement proficiency
- Vehicle inspection expertise
- Continuous learning mindset
- Tire rotation
- Automotive tools usage
- Oil change mastery
- Customer service
- Problem-solving
- Tire changing and rotation
- Cash handling
- Positive attitude
- Strong work ethic
- Teamwork
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lube Service Technician
Toyota Stevens Creek
02.2025 - Current
Tire Technician
Americas Tire And Auto Repair-family Owned Business Since 1984
11.2023 - 01.2025
Logistics Assistant
Harbor Freight
09.2022 - 01.2023
KIPP San Jose Collegiate
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