Yahkima Crump, MBA
Chicago,IL
Summary
Personable and analytical professional with solid understanding of financial principles and practices. Demonstrates proficiency in budget management and financial reporting, with strong skills in data analysis and financial software. Committed to optimizing financial operations and contributing to organizational success.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Accountant
Alternatives Inc
11.2023 - Current
- Created user-friendly tools that enabled program staff to monitor their budgets, promoting increased ownership and understanding of financial management practices.
- Maintained strong relationships with funders through prompt responses to inquiries, sharing relevant project updates, and submitting required reports on time consistently.
- Completed accounting functions like account tracking, payroll and expense allocations, grant budgets, cash disbursements and employee reimbursements.
Accounting Contractor
National Heritage Academies
05.2022 - 08.2023
- Delivered prompt resolution to client inquiries concerning billing issues or discrepancies, fostering strong professional relationships built on trust.
- Managed Federal Grant allocations using Excel.
- Exhibited proficiency in various accounting software platforms, quickly adapting skills when transitioning between programs as needed for client projects.
Sales Support
Notions Marketing
10.2019 - 05.2022
- Enhanced client satisfaction by addressing and resolving account-related issues promptly.
- Developed strong relationships with clients, leading to higher retention rates and increased referrals.
- Worked closely with other departments to resolve any account-related issues quickly and efficiently, minimizing the impact on clients.
Financial Reporting Analyst
Stiles Machinery
05.2017 - 10.2019
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Strengthened relationships with external partners through timely communication and collaboration.
- Reduced time spent on manual data entry, implementing automated data extraction tools.
Regional Sales and Operations Administrator
Stiles Machinery
07.2015 - 05.2017
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
Credit Analyst
Stiles Machinery
08.2013 - 07.2015
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Store Banking Specialist
Huntington National Bank
07.2012 - 09.2013
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
Education
MBA - Business
Cornerstone University
Grand Rapids, MI05.2015
Bachelor of Science - Finance
Grand Valley State University
Allendale, MI05.2012
Bachelor of Science - Operations Management
Grand Valley State University
Allendale, MI05.2012
Skills
- Time management
- Customer service
- Excellent communication
- Attention to detail
- Teamwork orientation
- Microsoft Excel
Timeline
Accountant
Alternatives Inc
11.2023 - Current
Accounting Contractor
National Heritage Academies
05.2022 - 08.2023
Sales Support
Notions Marketing
10.2019 - 05.2022
Financial Reporting Analyst
Stiles Machinery
05.2017 - 10.2019
Regional Sales and Operations Administrator
Stiles Machinery
07.2015 - 05.2017
Credit Analyst
Stiles Machinery
08.2013 - 07.2015
Store Banking Specialist
Huntington National Bank
07.2012 - 09.2013
- Certified Data Analyst, Google - 2023
- Leadership Pipeline, Alternatives Inc - 2025
MBA - Business
Cornerstone University
Bachelor of Science - Finance
Grand Valley State University
Bachelor of Science - Operations Management
Grand Valley State University
Affiliations
- Alpha Kappa Alpha Sorority, Incorporated 2011
- Alpha Kappa Psi, Professional Co-ed Business Fraternity 2010
Certification
- Certified Data Analyst, Google - 2023
- Leadership Pipeline, Alternatives Inc - 2025
- CMA candidate -2025
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