Summary
Overview
Work History
Education
Skills
Timeline
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Yahmar Thompson

Ocala,FL

Summary

Dynamic sales associate with a strong work ethic and proven customer service skills at Hollister Co. Excelled in building relationships that drove repeat business and enhanced customer satisfaction. Demonstrated adaptability and effective cash handling, contributing to a visually appealing store environment and efficient operations. Passionate about delivering exceptional experiences.

Developed strong communication and teamwork skills in fast-paced at Firehouse with customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Hollister Co.
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Crew Member

Firehouse Subs
08.2024 - 08.2025
  • Worked front counter, steam out, dishes, and lobby
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Associate of Science - Nursing

College of Central Florida
Ocala, FL
05-2027

High School Diploma -

Forest High School
5000 SE Maricamp Rd, Ocala, FL 34480
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Inventory restocking
  • Merchandising
  • Adaptability
  • Strong work ethic
  • Positive attitude

Timeline

Crew Member

Firehouse Subs
08.2024 - 08.2025

Sales Associate

Hollister Co.
07.2024 - Current

Associate of Science - Nursing

College of Central Florida

High School Diploma -

Forest High School