Yahra Laurore
Pembroke Pines,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Presently seeking a long term employment with a company that offers room to learn and opportunity for advancement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Massage Envy Spa
Miramar, FL
06.2022 - 05.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
Teacher Assistant, Internship
Taunton High School
Boston, MA
01.2021 - 12.2021
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Completed daily reports on attendance and disciplinary performance.
- Fostered effective time management skills among students by keeping them on task during independent work sessions.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Bachelor of Health Administration - Health Service Administration
Florida International University
06.2026
Skills
- Sales associate
- Multitasking
- Customer Service
- Effective communication
- Schedule Management
- Team Collaboration
- Problem-Solving
- Organizational Skills
- Written Communication
- Interpersonal Skills
- Adaptability and Flexibility
- Computer Skills
- Accountability
- Open minded
Certification
Medical Terminology.
The National Society of Leadership and Success.
Florida Atlantic University (FAU) Executive Education
Certificate in Hospitality and Tourism Industry Essentials (2024)
3.0 Continuing Education Units (CEUs)
Timeline
Assistant Manager
Massage Envy Spa
06.2022 - 05.2024
Teacher Assistant, Internship
Taunton High School
01.2021 - 12.2021
Bachelor of Health Administration - Health Service Administration
Florida International University