Summary
Overview
Work History
Education
Skills
References
Timeline
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Yahsir Williams

Philadelphia,PA

Summary

Communicative and recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
Philadelphia , PA
11.2022 - Current
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Floor Manager

IKEA
Philadelphia, PA
09.2021 - 11.2022
  • Assessed team member performance and developed improvement plans for weak points.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Managed financial records related to budgeting, forecasting, and other accounting activities.
  • Organized and updated schedules to optimize coverage for expected customer demands.

Retail Sales Associate

H&M Retail
Cherry Hill, NJ
12.2020 - 06.2022
  • Demonstrated knowledge of store products and services.
  • Provided product information and answered customer questions.
  • Bagged or packaged purchases and wrapped gifts.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Receptionist

Shippensburg University
Shippensburg, PA
10.2018 - 06.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated daily log book with information about visitors entering the premises.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Education

High School Diploma -

Philadelphia Performing Arts Charter
Philadelphia, PA
05-2018

Bachelor of Arts - Creative Writing

Shippensburg University of Pennsylvania
Shippensburg, PA

Skills

  • Bookkeeping
  • Office Management
  • Data Entry
  • Schedule Management
  • Organization Skills
  • Positive and Professional
  • Workforce Management
  • Project Management
  • Time Management
  • Superb Attention to Detail
  • Document Management
  • Multitasking and Prioritization
  • Correspondence Writing
  • Document Editing
  • Creative Writing
  • Editing
  • Strong Research Skills
  • Adobe Photoshop
  • Creative Design
  • Digital Illustration

References

References available upon request.

Timeline

Delivery Driver

Amazon
11.2022 - Current

Floor Manager

IKEA
09.2021 - 11.2022

Retail Sales Associate

H&M Retail
12.2020 - 06.2022

Receptionist

Shippensburg University
10.2018 - 06.2022

High School Diploma -

Philadelphia Performing Arts Charter

Bachelor of Arts - Creative Writing

Shippensburg University of Pennsylvania

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Yahsir Williams