Yahya Ali
Columbus,OH
Summary
- Proven track record of enhancing teamwork and customer satisfaction at Victoria Secret PINK, showcasing strong communication and a positive demeanor. Expert in safely operating various forklifts, demonstrating technical skills and a commitment to safety management. A quick learner and dependable worker, adept at improving efficiency and productivity.
- Highly efficient In training well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Seasonal Lead
Victoria Secret PINK
09.2021 - Current
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Forklift Operator
AmerisourceBergen
11.2021 - 06.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Manager's Assistant
Roses Discount Store
07.2020 - 11.2021
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Utilized [Software] to create and edit correspondence, documents, and materials.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Open and close the store Occasionally.
Education
High School Diploma -
Mifflin High School
Columbus, OH06.2021
Certification Steering And Suspension Course - Automotive Engineering
Fort Hayes Arts And Academic High School
Columbus, OH02.2020
Certification in Service And Safety Course - Automotive
Fort Hayes Arts And Academic High School
Columbus, OH08.2019
Skills
- Quick Learner
- Strong Work Ethic
- Task Prioritization
- Dependable and Hardworking
- Technical skills
- Safety Management
- Equipment maintenance and repair
- Equipment Repair and Maintenance
Timeline
Forklift Operator
AmerisourceBergen
11.2021 - 06.2024
Seasonal Lead
Victoria Secret PINK
09.2021 - Current
Manager's Assistant
Roses Discount Store
07.2020 - 11.2021
High School Diploma -
Mifflin High School
Certification Steering And Suspension Course - Automotive Engineering
Fort Hayes Arts And Academic High School
Certification in Service And Safety Course - Automotive
Fort Hayes Arts And Academic High School
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