Yahya Ghaith
Woodland,CA
Summary
Dedicated and results-driven student services professional with a strong foundation in student affairs and academic support. Proven ability to lead collaborative initiatives that enhance student success through strategic planning, effective communication, and innovative program development. Recognized for adaptability, reliability, and a solutions-oriented approach to conflict resolution and student counseling. Committed advocate for student well-being, fostering inclusive and supportive environments that promote holistic development and academic achievement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Student Services & Housing Coordinator
Lincoln University
10.2023 - Current
- Implemented data-driven strategies to continuously improve the effectiveness of student services offered.
- Led a team of professionals in providing exceptional support for diverse student populations.
- Developed comprehensive academic support programs, contributing to improved student retention rates.
- Conducted ongoing assessments of departmental performance metrics using qualitative and quantitative methods, driving evidence-based decision-making processes.
- Oversaw housing plans for over students to promote timely transition to permanent housing and appropriate usage of housing subsidies.
Housing Coordinator
Lincoln University
05.2019 - Current
- Maintained database of housing resources, landlords, and management companies.
- Oversaw the leasing process from initial inquiry through move-in preparations to ensure seamless transitions for new tenants.
Negotiated with landlords and real estate agents to obtain vacant apartments for students. - Work directly with the administration with regards to financial issues of the LU Housing Program
- Filing documentation with Accounting Department for housing placement fee and airport pickup
- Offering suggestions and recommendations to improve the functioning of the LU Housing Program and the
well-being of students.
Assistant to Student Services
Lincoln University USA
10.2018 - 10.2019
- President Student Government Association at Lincoln University.
- Former Vice President, Student Government Association at Lincoln University.
- Academic & Assistant to Student Services is the first point of contact in the office and is responsible for greeting visitors, answering phones, responding to email and web inquiries, and performing other general office duties.
Data analyst Trainee
Advanced Approach Senior Care
01.2018 - 05.2018
- Receiving the service report summary from Accounting Manager.
- Prepare invoice in QuickBooks with the correct type of service head.
- Preparing an aging statement and preparing a statement of accounts prior to sending payment reminders to customers.
Business Analyst
Nicola Abu Khader & Sons Co. Ltd
01.2014 - 02.2015
- Company Overview: a leading company in Jordan
- Worked for Abu Khader Group (a leading company in Jordan), covering various business lines, such as: automotive, tires, oil, and spare parts, and different car brands - including: BMW, GMC, and Opel.
- Reported to Division Manager. Consistently achieved and exceeded company performance targets.
- Leveraged customer service and communication skills to develop and maintain customer networks.
- Was responsible for cash flow follow-up. Provided customer support to ensure acceptance and sign-off.
- Recognized as visionary and creative thinker adept at conceptualizing, defining, and implementing a broad range of credit analysis strategies based on strong analysis skills and the setting of business goals.
- A leading company in Jordan
Business Analyst
Mohammad Aklouk Trading Company
04.2011 - 12.2013
- Prepared asset, liability, and capital account entries by compiling and analyzing account information.
- Was fully responsible for supervising and reporting the monthly financial statements of the company.
- Oversaw the creation of the new software accounting system, which was used by over 100 employees.
- Completed purchase orders. Managed and monitored the flow of purchase orders through the organization.
- Developed a customized training program and worked one-on-one with one quarter of all employees.
Education
Master of Science - International Business
Lincoln University
01-2021
MBA - Finance Management And Investment Banking
Lincoln University
01-2017
Bachelor of Arts - AIS
Al-Balqa' University
Jordan01-2012
Skills
- Collaborative Problem-solving
- Multicultural competence
- Event planning
- Problem-solving
- Time management
- Student engagement
- Team building
- Professional development
- Critical thinking
- Teamwork and collaboration
Certification
- Predictive Analytics for Business - Udacity
- Financial Auditing Specialist
- Majody for Auditing – Sales Tax Certificate
Languages
Arabic
Native or Bilingual
English
Full Professional
Research / Projects
- The effects of big data, artificial intelligence, and business intelligence on e-learning and business performance: Evidence from Jordanian telecommunication firms.
- Impact of E-payment system on consumer buying behavior: a study in Jordan.
- Examining the effects of digital payment and impulsive buying on purchase intention.
- Quality management application and educational performance in higher education institutions: a bibliometric analysis.
- Do mobile characteristics and operational performance influence users’ intentions to use mobile commerce apps.
- Impact of agile leadership, information system, and empowerment on the organizational entrepreneurship in the zain telecommunication company.
- Examining the Impact of Hybrid Leadership on Organizational Performance and Innovation in the Digital Economy.
Timeline
Director of Student Services & Housing Coordinator
Lincoln University
10.2023 - Current
Housing Coordinator
Lincoln University
05.2019 - Current
Assistant to Student Services
Lincoln University USA
10.2018 - 10.2019
Data analyst Trainee
Advanced Approach Senior Care
01.2018 - 05.2018
Business Analyst
Nicola Abu Khader & Sons Co. Ltd
01.2014 - 02.2015
Business Analyst
Mohammad Aklouk Trading Company
04.2011 - 12.2013
Master of Science - International Business
Lincoln University
MBA - Finance Management And Investment Banking
Lincoln University
Bachelor of Arts - AIS
Al-Balqa' University
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