Yahya Hamed

• Provide Support to children and youth who have experienced trauma, abuse, neglect, or have severe emotional or behavioral issues.
• Built strong relationships with students and parents.
• Developed lesson plans
• Skilled at working independently and collaboratively in a team environment.

• Supporting team of 30 agent to identify trend terrorist activities.
• Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
• Analyzed business problems, identifying root causes and developing robust solutions.
• Collaborated with management to identify and prioritize new development concepts.
• Monitored and tracked user progress to identify improvement opportunities.

- Reviewed user-generated content, such as text, images, videos, and audio, to ensure that it complied with the platform's community guidelines and policies.
- Enforced the platform's policies and took appropriate action, such as removing or flagging content that violated the guidelines, to maintain a safe and trustworthy platform.
- Investigated and reported any suspicious or illegal activities, such as hate speech, harassment, terrorism, or child exploitation, to the appropriate authorities.
- Escalated any issues that required management or legal attention, such as high-profile cases or legal requests, to ensure that they were handled appropriately.
- Provided feedback on the platform's policies and guidelines, and suggested improvements to ensure that they were effective and up-to-date.
- Maintained quality control of the content moderation process, such as ensuring consistency and accuracy in the review process, to ensure that the platform's policies were enforced consistently.
- Reported and analyzed content moderation metrics, such as the number of flagged posts, compliance rate, and turnaround time, to identify areas for improvement and ensure that the platform's policies were effective.

• Translated documents from Arabic, kurdish, turkmen, turkish to English.
• Applied cultural understanding to discern specific meanings beyond literal written words.
• Provided verbal summaries of non-English documents for immediate use.
• Replicated flow, style, and overall meaning of original texts.
• Support immigration and legal & medical calls

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Support US-ARMY mission in Iraq.
• Applied cultural understanding to discern specific meanings beyond literal written words.
• Provided verbal summaries of non-English documents for immediate use.
• Worked with other translators to facilitate real time conversations.