Summary
Overview
Work History
Education
Timeline
Generic

Yahya Mohamed

Boston,Massachusetts

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Assistant Manager

VPNE Parking Solutions LLC
10.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify garage space usage, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

TEAM LEADER/SUPERVISOR

Nestle Nespresso
08.2019 - 08.2021
  • Supervised other staff during shifts worked
  • Ensured staff completed all shift tasks
  • Ensured all close-down duties were completed, including mopping, cleaning, and disinfection of food preparation surfaces
  • Supervised other staff for following protocols regarding product rotation and cleaning food stations
  • Greet guests as they enter the shop, ask whether they would like assistance with anything, and provide help if needed in a friendly, hospitable, and efficient manner
  • Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy
  • Provide recommendations based on customer's stated preferences, needs, and desires
  • Handle refunds, returns, and exchanges with a focus on timeliness and customer service

Education

Bachelor of Arts - English

Southern New Hampshire University
Manchester, NH
06.2022

Timeline

Assistant Manager

VPNE Parking Solutions LLC
10.2021 - Current

TEAM LEADER/SUPERVISOR

Nestle Nespresso
08.2019 - 08.2021

Bachelor of Arts - English

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Yahya Mohamed