Yahye Warsame
Tacoma,WA
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
8
8
years of professional experience
Work History
Independent PC Builder & IT Support Specialist
Self-Employed
Tacoma, WA
09.2021 - Current
- Designed and built custom PCs tailored to customers' specific workloads
- Consulted with clients to assess requirements and budget constraints
- Conducted diagnostics to resolve hardware issues and optimize performance
- Assembled and configured hardware/software, ensuring seamless operations
- Provided post-sale support, including troubleshooting and upgrades
Sales Manager
Xfinity Comcast
Tacoma, WA
12.2019 - 08.2021
- Trained and motivated staff to exceed sales targets
- Built strong customer relationships, driving repeat business
- Managed customer relations to ensure satisfaction
Wireless Sales Consultant
OSL
Tacoma, WA
06.2017 - 11.2019
- Recommended products tailored to customer needs
- Explained features and benefits clearly
- Resolved customer inquiries effectively
Education
High School Diploma -
Todd Beamer High School
Federal Way, WA01.2017
Skills
- Customer Service Excellence
- Sales and Upselling Techniques
- Product Knowledge
- Team Collaboration
- Communication
- Time management
- Attention to Detail
- Problem solving
Certifications
- Google IT Support Certification
- IBM IT Fundamental Certification
- AWS Cloud Institute
Timeline
Independent PC Builder & IT Support Specialist
Self-Employed
09.2021 - Current
Sales Manager
Xfinity Comcast
12.2019 - 08.2021
Wireless Sales Consultant
OSL
06.2017 - 11.2019
High School Diploma -
Todd Beamer High School
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