Yahyra Urrea
Bakery Manager
Oakley,CA
Summary
Energetic and detail-oriented individual with passion for creating high-quality baked goods. Knowledgeable in ingredient sourcing and inventory management, coupled with skills in team leadership and customer service. Committed to driving sales and enhancing customer satisfaction through superior product offerings. Adept at driving team success and exceeding sales targets, I leveraged my expertise in business management and team building at Costco Wholesale Corp.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Bakery Manager
Costco Wholesale Corp
Danville, CA
03.2022 - Current
- Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
- Established strong vendor relationships for reliable supply chain management
- Continually exceeded sales targets by actively promoting bakery products through sampling events and special promotions.
- Successfully introduced new product lines that catered to evolving customer preferences while maintaining traditional offerings for loyal clientele.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
Certified Nurse Assistant
Winsdor Healthcare Center
Oakland, CA
04.2018 - 01.2021
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Produce Team Member
Whole Foods Market Inc
04.2017 - 03.2018
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Maximized product shelf life through vigilant rotation practices based on expiration dates or visual quality cues.
- Demonstrated flexibility in scheduling to cover shifts when needed, contributing to overall team success.
- Maintained well-stocked and visually appealing display cases to attract customers.
- Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
- Improved workflow efficiency by maintaining clean workspaces and well-organized backroom storage areas.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma -
San Leandro High School
San Leandro, CA 08.2013 - 06.2017
Skills
Business management
Local sourcing
Team building and motivation
Sales planning
Problem-solving
Certification
Food safety
Timeline
Food safety
06-2024
Bakery Manager
Costco Wholesale Corp
03.2022 - Current
Certified Nurse Assistant
Winsdor Healthcare Center
04.2018 - 01.2021
Produce Team Member
Whole Foods Market Inc
04.2017 - 03.2018
High School Diploma -
San Leandro High School
08.2013 - 06.2017
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