Yaidelys Tejera

Soy chef de pastelería y panadería por más de 20 años

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
• Maintained a clean and organized workspace, ensuring compliance with health and
• Kept bar presentable and well-stocked to meet customer needs.
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• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Upheld strict regulations for safe alcohol service and food safety.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Trabaje en este restaurante por 14 años ganando muchas avilidades,conocimientos y una buena relación laboral

Trabaje como camarera, banquete y en el buffet