Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yailene Aguirre

Chicago,IL

Summary

Motivated Customer Relations Professional with excellent organizational and interpersonal skills. Able to work collaboratively in a team environment and effectively manage multiple tasks. Seeks a position to apply skills and knowledge while gaining valuable experience in a professional setting.

Overview

2
2
years of professional experience

Work History

Customer Relations Representative

State Farm
09.2024 - Current
  • Logged call information and solutions provided into internal database.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

Restaurant Server

Brunch Sociall
05.2024 - 09.2024
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Restaurant Server

BarTucci Homemade Italian Food
04.2023 - 11.2023
  • Cross-trained and provided backup support for organizational leadership.
  • Trained staff on operating procedures and company services.
  • Sought ways to improve processes and services provided.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

High School Diploma -

Steinmetz College Prep
3030 N Mobile Ave, Chicago,IL 60634
06-2024

Skills

  • Data Entry
  • Customer Service
  • Customer Satisfaction
  • Account creation
  • Recordkeeping strengths
  • Microsoft Outlook
  • Computer Proficiency
  • Typing proficiency
  • Multi-line phone talent
  • Customer Support

Languages

Spanish
Professional Working

Timeline

Customer Relations Representative

State Farm
09.2024 - Current

Restaurant Server

Brunch Sociall
05.2024 - 09.2024

Restaurant Server

BarTucci Homemade Italian Food
04.2023 - 11.2023

High School Diploma -

Steinmetz College Prep

Similar Profiles

CREATE PROFILE
Yailene Aguirre