Yailin Corcova
Miami
Summary
Proven marketing professional with a track record of increasing campaign awareness and maximizing ROI at Accs. Skilled in marketing strategies development and demonstrating exceptional customer service. Excelled in creating impactful marketing content and optimizing marketing budgets. Adept at fostering teamwork and improving productivity through effective training and collaboration. Account Management Intern with experience in contributing to project implementation and management. Important contributor to Account Management Team, providing day-to-day support in strategy and execution of marketing and sales programs. Offers degree in Social Communication with strong knowledge of advertising and marketing. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Media and public relations specialist leveraging in-depth knowledge of market trends to execute high-impact marketing campaigns. Strategic Inside Sales Manager with 6 years of experience and superior closing record achieved via implementation of best sales and marketing practices. Trained teams to surpass revenue, retention, and referral objectives. Ace at up-selling and cross-selling techniques as well as collaboration with marketing colleagues to increase revenue. Forward-thinking Marketing Director proficient in leading both traditional and digital marketing campaigns. Highly effective at developing pricing structures, channel partnerships and promotion strategies. Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing. Adept at setting up booths, talking to customers and demonstrating products. Additional experience includes modeling for photographs used in brochures and digital marketing.
Overview
15
15
years of professional experience
Work History
Cashier
El Libanes Supermarket
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Upsold additional products and services to increase revenue.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Marketing
Accs
04.2015 - 11.2015
- Worked with marketing teams to create marketing and promotional content for social media.
- Assisted in marketing campaign design and performance measurement.
- Maintained accurate records of marketing expenses, ensuring budget compliance while maximizing ROI on marketing initiatives.
- Analyzed campaign performance data to optimize future marketing activities.
- Approved final photography and marketing materials for each product.
- Increased camp attendance through effective marketing and outreach strategies.
- Streamlined marketing processes by implementing effective project management strategies.
- Collaborated closely with marketing team to align content strategy with overall marketing goals and objectives.
- Increased campaign awareness by developing and distributing marketing materials.
- Developed marketing strategies to increase visibility and patient base.
- Organized and executed robust, creative experiential marketing events.
- Optimized marketing budgets to maximize ROI on advertising spend.
- Maintained comprehensive contact databases for targeted email marketing campaigns.
- Oversaw marketing materials development and mailings.
- Discussed marketing goals with clients to identify needs and articulate details to marketing team.
Operador De Microcomputadoras
Club De Computacion Y Electronica
03.2009 - 11.2009
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
- Efficiently read and interpreted blueprints.
- Drafted reports detailing machine production outputs and material quantities.
- Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
Associate of Arts - Social Communication
Oscar Lucero Moya
Cuba Holguin07.2015
Associate of Arts - Marketing
ACCS
Holguin Cuba04.2015
Associate of Arts - Cortesia Y Protocolo
ACCS
Holguin Cuba02.2015
Associate of Arts - Dependienta Integral De Gastronomia
Recreacion Y Alimentancion Publica
Holguin Cuba06.2009
Associate of Arts - Operador De Microcomputador
Joven Club Holguin
Holguin Cuba 01.2009
Skills
- Video Marketing Techniques
- Marketing Strategies Development
- Marketing Analytics Tools
- Developing marketing collateral
- Marketing material development
- Product marketing
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Customer service excellence
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
ingles
Elementary
Timeline
Cashier
El Libanes Supermarket
01.2024 - Current
Marketing
Accs
04.2015 - 11.2015
Operador De Microcomputadoras
Club De Computacion Y Electronica
03.2009 - 11.2009
Associate of Arts - Social Communication
Oscar Lucero Moya
Associate of Arts - Marketing
ACCS
Associate of Arts - Cortesia Y Protocolo
ACCS
Associate of Arts - Dependienta Integral De Gastronomia
Recreacion Y Alimentancion Publica
Associate of Arts - Operador De Microcomputador
Joven Club Holguin
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