Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yaima Lledo

Pembroke Pines,FL

Summary

Program management professional with proven track record in leading complex projects and driving impactful results. Strong focus on team collaboration, ensuring dependable performance, and adaptability to evolving needs. Expertise in strategic planning, resource allocation, and stakeholder engagement, coupled with exceptional problem-solving and leadership abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Program Manager

ChenMed
04.2022 - Current
  • Lead the planning, development, and execution of clinical training programs to support clinicians’ continuous learning and skills development
  • Manage a team of training logistic specialists and instructional designers to ensure timely delivery of training projects, oversee work, and conduct performance reviews
  • Cultivate strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
  • Lead process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
  • Manage cross-functional teams to deliver high-quality products within scope and budget constraints.
  • Establish clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
  • Manages the Learning Management System (LMS), ensuring optimal functionality for program delivery, tracking, and reporting of training activities

Training Operations Specialist

ChenMed
12.2020 - 04.2022
  • Assist, recommend, and facilitate the collaborative development of process change, new logistics ideas, and operational plans
  • Build relationships and collaborate with subject matter experts, identifying key clients and forecasting their needs
  • Administer course content utilizing learning management system (LMS)
  • Troubleshoot user and system errors in learning management system (LMS)
  • Track learner status for various clinical programs to ensure 100% completion
  • Manage clinical subscriptions to external vendors
  • Publish company’s monthly newsletter in collaboration with clinical team

Senior Training Coordinator

ChenMed
11.2015 - 12.2020
  • Identify opportunities to improve current training processes
  • Monitor training sessions and evaluate the effectiveness of trainers and training activities
  • Track learner status for various clinical programs to ensure completion
  • Manage clinical subscriptions to external vendors
  • Send calendar invites and email communications to clinical leaders within the organization to ensure their availability to meet with new physicians


Education

Associate of Arts -

Miami Dade College
Miami, FL
05-2011

Barbara Goleman Senior High
Miami Lakes, FL

Skills

  • Change management
  • MS office
  • Performance tracking and evaluation
  • LMS Administration and reporting
  • Project leadership
  • Strategic planning
  • Strong analytical skills
  • Personnel management
  • Project coordination
  • Training and mentoring
  • Complex Problem-solving

Certification

  • Myers Briggs Type Indicator (MBTI) Certified Practitioner (2021)
  • Targeted Selection Certified (2022)
  • Certified Associate in Project Management Certification (In Progress)

Languages

English: Native/ Bilingual
Spanish: Native/ Bilingual

Timeline

Senior Program Manager

ChenMed
04.2022 - Current

Training Operations Specialist

ChenMed
12.2020 - 04.2022

Senior Training Coordinator

ChenMed
11.2015 - 12.2020

Associate of Arts -

Miami Dade College

Barbara Goleman Senior High

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