Yaimara Albacia
MIAMI,FL
Summary
In my position as administrative assistant at S1 Security Group corporation I have managed the daily operations for 5 years. Throughout my career I have gained experience in different positions, for example (Front Desk, Package room, Contractor Check-in , Security Rover and Guard House) I have developed an excellent approach to problem solving, I was responsible for handling customer queries managing reservations and ensuring a smooth check-in and check-out process for guests. I consistently received positive feedback from customers for my friendly and professional demeanor.
For three years I held a position as a Security Supervisor until the completion of the construction business contracts, I successfully managed a number of security officers to maintain a safe environment. My responsibilities included developing and implementing security procedures (Fire Alarm, Elevators Workings, Secure doors, offering excellent customer service adding a great smile) conducting regular patrols and responding effectively to security incidents.
I am confident that my attention to detail and ability to work well make me a good candidate to become a Flight Attendant.
Overview
5
5
years of professional experience
Work History
Security Guard
Rover
06.2019 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
Security Supervisor
Supervised
02.2021 - 04.2024
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Enhanced team's response time to security incidents by implementing streamlined communication protocol.
- Reduced false alarms by fine-tuning sensitivity settings of alarm systems.
- Evaluated security systems and procedures to identify areas for improvement.
Education
No Degree -
Miami Dade College - Padron Campus
627 SW 27th Ave, Miami, FL 3313503-2020
High School Diploma -
Miami Senior High School
2450 SW 1st St, Miami, FL 3313506-2018
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Emergency response
- Reporting skills
- Keen observer
- Emergency awareness
- Surveillance
- Access control
- Security operations experience
- Complex Problem-solving
- ID verification
- Relationship building and management
- Alarm systems
- Vehicle inspections
- Sensitive information handling
- Body language analysis
- Legible report writing
- English and Spanish language fluency
- Team leadership
Timeline
Security Supervisor
Supervised
02.2021 - 04.2024
Security Guard
Rover
06.2019 - Current
No Degree -
Miami Dade College - Padron Campus
High School Diploma -
Miami Senior High School
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