Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
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Yair Lima

Yair Lima

FL

Summary

Dependable Parking Lot Attendant with exemplary work ethic and customer service skills. Offering prior experience in parking and traffic management. Possessing clean driving record and excellent money handling skills.

Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Bell Staff Member

PMSI
02.2023 - Current
  • Assisted guests with check-in and check-out procedures, including providing relevant information about hotel amenities and services.
  • Provided outstanding customer service to ensure guest satisfaction.
  • Greeted guests in a friendly and professional manner upon arrival and departure.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Ensured payment was collected from customers before returning keys or releasing vehicles.

Restaurant Waiter

City Work Eatery & Pour House
08.2023 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Cultivated warm relationships with regular customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used cash registers and credit card machines to cash out customers.

Food and Beverage Attendant

Miami Shores Country Club
07.2022 - 02.2023
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Inspected dishes for cleanliness before serving them to customers.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Assisted other staff members in setting up banquet events according to customer requests.

Barback

Flanigan's Seafood Bar and Grill
01.2022 - 07.2022
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Responded to customer requests promptly and professionally.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Performed opening duties such as setting up supplies needed for service.
  • Restocked ice and prepared garnishes for drinks.
  • Checked ID's before serving alcoholic beverages to patrons.
  • Served as cashier when necessary, handling payments accurately and efficiently.

Loan Collector

Maximus Administrative Logistics
01.2017 - 12.2021
  • Maintained accurate records of collection activities and customer interactions.
  • Provided detailed reports of collection efforts on a weekly basis.
  • Researched customer accounts for payment history and creditworthiness.
  • Conducted phone calls to delinquent borrowers in order to collect overdue payments.
  • Developed repayment plans with customers based on individual financial circumstances.
  • Negotiated settlements with debtors who were unable to pay full amounts due.
  • Identified potential areas of improvement within the collections process and reported findings to management.
  • Investigated potential fraud cases involving loan applications or delinquent payments.
  • Participated in training sessions to stay up-to-date on changing laws, regulations, and best practices related to loan collections.

Education

Orientation in Social And Humanistic Sciences. -

The College of The University of Aconcagua
Mendoza , Argentina
12-2009

Skills

  • Multitasking Abilities
  • Time Management
  • ServSafe Certification
  • POS system operations
  • Operational Efficiency
  • Food and Beverage Service
  • Goal Setting
  • Food safety understanding
  • Reservations Management
  • Team Player
  • Human Resource Management
  • Customer Relationship Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Certification

  • Florida Food Handler Training - [Premier Food Safety]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Waiter

City Work Eatery & Pour House
08.2023 - Current

Bell Staff Member

PMSI
02.2023 - Current

Food and Beverage Attendant

Miami Shores Country Club
07.2022 - 02.2023

Barback

Flanigan's Seafood Bar and Grill
01.2022 - 07.2022

Loan Collector

Maximus Administrative Logistics
01.2017 - 12.2021

Orientation in Social And Humanistic Sciences. -

The College of The University of Aconcagua

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Yair Lima