Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

YAIRA VEGA

River Rouge

Summary

Enthusiastic Waiter provides customers with an exceptional dining experience. Expertise in taking orders, managing customer inquiries, and upselling. Proven track record of exceeding customer expectations and providing excellent customer service.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Automotive interior assembly

Yanfeng Automotive Interiors
Romulus
10.2024 - 05.2025
  • Assembled components according to established procedures and safety protocols.
  • Assisted in troubleshooting mechanical problems related to the assembly process.
  • Performed quality checks on products to ensure they met company standards.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Operated equipment and machinery according to safety guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cleaning Crew Supervisor

Ford Field
Detroit
04.2024 - 10.2024
  • Trained new employees on the proper use of cleaning products and equipment, safety protocols, and other relevant policies.
  • Monitored team morale and addressed any issues or concerns in a timely manner.
  • Developed and implemented procedures for maintaining cleanliness of designated areas.
  • Identified areas needing improvement within the team's workflow process and developed strategies to address them accordingly.
  • Assigned specific duties and tasks to cleaning crew members, monitored their performance, and provided feedback when necessary.
  • Analyzed customer feedback surveys related to cleanliness levels at various locations managed by the team.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.

Restaurant Waiter

District 12
Dearborn
11.2023 - 02.2024
  • Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
  • Greeted customers and provided menu information to create a positive dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
  • Managed difficult situations professionally by remaining calm under pressure.
  • Multi-tasked effectively while managing multiple tables simultaneously during peak hours.
  • Accurately recorded orders and partnered with team members to serve food and beverages in a timely manner.
  • Worked with management to resolve escalated complaints and restore guest satisfaction.
  • Suggested items based on expressed guest preferences.
  • Worked closely with kitchen staff to ensure that orders were prepared correctly according to recipes.
  • Monitored inventory levels regularly in order to anticipate shortages before they occur.
  • Supported other servers, running food and refilling beverages to meet team goals.

Packing, Shipping, and Receiving Assembler

Amazon
Romulus
11.2022 - 02.2023
  • Inspected packaging materials prior to use to ensure they meet company standards.
  • Ensured that all packing lists were accurate before shipping out orders.
  • Operated equipment such as pallet jacks, forklifts, shrink-wrap machines and box cutters.
  • Loaded trucks with appropriate items for delivery or pickup.
  • Assembled, packed, and shipped products to meet customer requirements.
  • Packed, sealed, and labeled customer orders to prepare for shipping.
  • Verified packing slips and shipping labels were accurate and complete.
  • Assisted in training new team members on proper procedures related to shipping and receiving.

Cleaning Assistant

Quality Staffing
Detroit
06.2022 - 08.2022
  • Assisted with daily cleaning tasks, such as dusting and vacuuming, to maintain a clean and organized facility.
  • Performed deep cleaning duties on floors, carpets, windows, walls, furniture, fixtures, and other surfaces.
  • Organized and restocked supplies in closets and storage areas.
  • Followed established health and safety regulations while performing all duties related to sanitizing work areas.
  • Disinfected and cleaned bathroom areas, refilling dispensers.
  • Washed windows, mirrors, and glass surfaces to remove residue.
  • Disinfected and sterilized equipment using germicides.
  • Interacted professionally with employees and clients.
  • Safely handled cleaning chemicals to comply with guidelines and procedures.
  • Removed dirt and debris from high-traffic areas.

Education

High School Diploma -

Cesar Chávez Academy High School
Detroit, MI
06.2022

Skills

  • Problem-solving
  • Time management
  • Positive attitude
  • Reliability
  • Food safety awareness
  • Excellent communication
  • Employee training
  • Team collaboration
  • Equipment operation
  • Quality assurance

Languages

Spanish, Native

Timeline

Automotive interior assembly

Yanfeng Automotive Interiors
10.2024 - 05.2025

Cleaning Crew Supervisor

Ford Field
04.2024 - 10.2024

Restaurant Waiter

District 12
11.2023 - 02.2024

Packing, Shipping, and Receiving Assembler

Amazon
11.2022 - 02.2023

Cleaning Assistant

Quality Staffing
06.2022 - 08.2022

High School Diploma -

Cesar Chávez Academy High School

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