Yairon Vega
Miami-Gardens
Summary
A dedicated and detail-oriented professional with a proven track record in customer service and business management. As a Front Desk Associate, I excel in creating a welcoming atmosphere, managing appointments, and handling client inquiries with efficiency and professionalism. My strong organizational skills and ability to multitask ensure smooth operations and exceptional customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk, Part-Time
Barbara Mary's Beauty Salon
01.2024 - 12.2024
- Greeted clients warmly upon arrival, ensuring a welcoming and professional atmosphere.
- Managed appointment scheduling, including booking, rescheduling, and cancellations using salon software
- Handled phone inquiries, providing detailed information about services, pricing, and availability.
- Processed payments, including cash, credit, and gift card transactions, and maintained accurate records.
- Addressed client concerns and resolved issues promptly to ensure customer satisfaction
- Supported inventory management by tracking and restocking retail and salon supplies.
- Maintained client confidentiality and managed client records with attention to detail.
- Maintained client records and updated contact information to support effective communication and marketing efforts.
Owner/Operator,
Yairon's Auto Detailing
03.2023 - 12.2023
- Established and managed a successful auto detailing business, providing high-quality services to a diverse client base.
- Performed a wide range of auto detailing services, including interior cleaning, exterior washing, waxing, polishing, and paint correction.
- Developed and maintained strong client relationships through exceptional service, reliability, and attention to detail.
- Managed all aspects of business operations, including scheduling, invoicing, and customer follow-ups.
- Marketed services through social media, word-of-mouth referrals, and local advertising to attract new clients.
- Maintained and organized detailing equipment, supplies, and inventory to ensure efficient operations.
- Handled financial responsibilities, including budgeting, pricing, and expense tracking, to ensure profitability.
- Delivered mobile detailing services, traveling to clients' locations for added convenience and customer satisfaction.
Education
Associate Degree -
Florida International University
Miami, FL02.2025
High School Diploma -
Hialeah- Jose Marti 6-12 Mast Academy
Miami, FL01.2022
Skills
- Promote a Positive Working Environment
- Computer Proficiency in a Wide Variety of Systems
- Exceptional Listener
- Effective Communicator
- Ability to multi-task
- Detail oriented
- Excellent organizational skills
- Highly Analytical thinker
- Good judgement
- Develop Ideas for Improving the Work Processes
- Advance knowledge of operational functions & systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk, Part-Time
Barbara Mary's Beauty Salon
01.2024 - 12.2024
Owner/Operator,
Yairon's Auto Detailing
03.2023 - 12.2023
High School Diploma -
Hialeah- Jose Marti 6-12 Mast Academy
Associate Degree -
Florida International University
Similar Profiles
Aveneet GillAveneet Gill
Personal Assistant at Be beauty salon and salonPersonal Assistant at Be beauty salon and salon
Felicia Snipe BerryFelicia Snipe Berry
Owner/Operator at Beauty Palace Beauty SalonOwner/Operator at Beauty Palace Beauty Salon
Thi Thu Ngan NguyenThi Thu Ngan Nguyen
Manager at Beauty SalonManager at Beauty Salon