Yaisa Richardson

As manager, I oversaw team actions and cooperated with our customers and team to meet great customer service and handling of situations. I am skillful in computer processing programs to create and print documents, posters, banners, etc. I am able to handle chaotic situations in a controlled manner and by doing so getting tasks done.

• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Updated employee files with new details such as changes in address or salary levels.
• Maintained payroll information by calculating, collecting, and entering data.

I increased efficiency by keeping office equipment functional and supplies well-stocked. I oversaw filing systems and scanned documents to manage physical and electronic documents. I helped customers select products best fitting for their personal needs and pleasantly welcomed visitors. As well as, answered phone calls and maintained the front reception desk in order.

I acquired new business and increased revenue for the business by providing cutting-edge services to clients and maintained high levels of accuracy. I updated account plans based on changing markets, customer conditions, and computer activity. I developed and delivered new business requisitions through sales and trade shows. I worked with media organizations to obtain positive coverage for customer events.

I oversaw staffing and related operations. I scheduled appointments and called potential candidates in the new hire process. I created and modified job descriptions within all departments. I addressed employee harassment allegations, work complaints, and other concerns diligently and in a respected manner. I optimized productivity by providing insight and administering applicant tracking system (ATS) database for candidate details.