Yaisely Hernandez Diaz
Homestead
Summary
Dynamic front desk professional with a proven track record at LEON MEDICAL CENTER, excelling in customer service and conflict resolution. Recognized for enhancing operational efficiency and fostering strong client relationships. Highly organized and adaptable, with a commitment to continuous improvement and effective communication.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Frontdesk
LEON MEDICAL CENTER
02.2023 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Arts - Theatrical Arts
Higher Institute of Arts
Havana, Cuba07-2000
Skills
- Customer service
- Public speaking
- Organization and time management
- MS office
- Conflict resolution
- Self-Directed
- Customer relations
- Clerical support
- Flexible and adaptable
- Problem resolution
- Written communication
- Data management
- Data entry
- Analytical and critical thinking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Frontdesk
LEON MEDICAL CENTER
02.2023 - Current
Bachelor of Arts - Theatrical Arts
Higher Institute of Arts
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