Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Yaislin Agustin

Trenton,NJ

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Amazon.Inc
06.2019 - Current
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Communicated effectively with team members on matters related to work assignments.

Medical Receptionist

Certified Dermatology
03.2023 - 06.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Entered insurance, demographics and health history into patient database.
  • Processed patient payments and scanned identification and insurance cards.

Administrative Assistant

Tommy Pallet Yard
01.2022 - 03.2023
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Sales Associate

The Gap Factory
04.2017 - 05.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Processed payments using POS systems, including cash, check, credit and debit cards and gift cards.
  • Maintained accurate cash drawer by counting cash, checks and credit and debit cards at the beginning and end of shift.
  • Assisted with stock replenishment on the sales floor as needed.

Education

High School Diploma -

Thomas Jefferson Arts Academy
Elizabeth, NJ
06-2019

Skills

  • Exceptional Communication Skills
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Training & Development
  • Organizational Skills
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Attention to Detail

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
German
Limited

Software

  • Proficient in Microsoft Excel
  • Proficient in Microsoft Word
  • Proficient in Quickbooks
  • Proficient in EMR systems

Timeline

Medical Receptionist

Certified Dermatology
03.2023 - 06.2024

Administrative Assistant

Tommy Pallet Yard
01.2022 - 03.2023

Warehouse Worker

Amazon.Inc
06.2019 - Current

Sales Associate

The Gap Factory
04.2017 - 05.2019

High School Diploma -

Thomas Jefferson Arts Academy

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Yaislin Agustin