YAJAIRA CABRERA
Glendale
Summary
Bilingual Administrative Specialist over 8 years of professional experience Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Dignity Health St Joseph's Medical Center
12.2023 - Current
- Greet and register patients, ensuring a positive first impression and seamless check-in process.
- Schedule patient appointments and coordinate follow-ups, optimizing clinic workflows.
- Verify insurance eligibility and benefits, ensuring accurate billing and minimizing claim denials.
- Collect co-payments and obtain financial information to establish payment plans and alternative financing options.
- Act as the primary information source for patients, addressing inquiries both in person and via phone.
- Obtain prior authorizations for office visits and testing, ensuring timely approvals.
- Manage charge entry data and maintain detailed patient records within the EMR system.
- Support the administrative team with ad-hoc tasks and maintain a professional, patient-focused environment.
Front Desk
Arizona Urology Specialist
08.2017 - 08.2022
- Created a positive and professional first impression for the practice and showed patients a 'we' care attitude
- Maintained a clean organized professional workplace and waiting area
- Provided administrative and clerical support, coordinated procedures, and collected copays & balances
- Ensure all required referrals are obtained, scanned into EMR
- Answer all incoming calls
Lead Examiner
Onsite Wellness
07.2014 - 02.2016
- Handled all site contact concerns and reminder calls
- Organized team in set up and workflow
- Trained new team members and made sure trainees followed proper protocols for documenting and taking vital signs
- Examined participants vital signs (height, weight, blood pressure, and Fingerstick)
- Keep track of inventory going in and out
Education
Associates of Science -
Brown Mackie College
01.2008
Skills
- Multitasking & Organization
- Patient Relations & Customer Service
- Time Management & Problem Solving
- Cross-Functional Collaboration
- Communication: Written & Verbal
- Project Management & Responsiveness
- Results-Oriented Approach
Languages
Spanish
Native or Bilingual
Personal Information
Title: Administrative Assistant
Timeline
Administrative Coordinator
Dignity Health St Joseph's Medical Center
12.2023 - Current
Front Desk
Arizona Urology Specialist
08.2017 - 08.2022
Lead Examiner
Onsite Wellness
07.2014 - 02.2016
Associates of Science -
Brown Mackie College
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