Yajaira Delgado
Sylmar,CA
Summary
Bilingual English/Spanish speaking a career / position where my skills and knowledge can be used and enhanced.
Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.
Overview
9
9
years of professional experience
Work History
At Need Counselor
San Fernando Mission Cemetery
Mission Hills, CA
12.2024 - Current
- Provided emotional support and guidance to families during bereavement processes.
- Facilitated memorial planning sessions, ensuring personalized experiences for clients.
- Collaborated with funeral directors to coordinate logistics for services and ceremonies.
- Educated families on available burial options, enhancing decision-making processes.
- Developed resource materials to assist families in navigating grief and loss.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Driver, Dispatcher
Mv transportation
Van Nuys, CA
08.2020 - 12.2024
- Ensured timely and safe transportation of passengers to designated locations.
- Maintained vehicle cleanliness and operational efficiency through regular inspections.
- Collaborated with dispatch to optimize route planning and reduce delays.
- Resolved passenger inquiries and concerns promptly, enhancing overall service satisfaction.
- Followed all relevant traffic laws and safety regulations.
Teacher's Assistant
Mission College
Sylmar, CA
03.2018 - 11.2020
- Facilitated implementation of daily lesson plans to enhance child development and achieve learning objectives.
- Supported lead teacher in maintaining a safe and nurturing classroom environment.
- Collaborated with parents to provide updates on child progress and address concerns effectively.
- Monitored children's behavior and encouraged positive interactions among peers.
- Assisted in managing classroom supplies and maintaining an orderly learning space.
- Contributed to increased parent satisfaction by effectively communicating with families about their child''s progress and any concerns.
- Reduced potential health risks to children by promptly addressing injuries or illnesses and notifying parents as needed.
Dietary Aide
Astoria Rehab Nursing Home
Sylmar, CA
02.2017 - 08.2020
- May contact Diana boss
- Prepared and served meals following dietary guidelines and nutritional standards.
- Assisted in maintaining cleanliness of kitchen and dining areas to ensure safety compliance.
- Collaborated with kitchen staff to streamline meal preparation processes, enhancing efficiency.
- Educated residents on menu options, accommodating individual dietary restrictions and preferences.
- Trained new team members on food handling procedures and kitchen protocols for safety compliance.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
High school diploma -
Mission View
Valencia CA07.2015
Some College (No Degree) - Child development
Mission College
Sylmar, CASkills
- Social Skills
- Time management
- Creativity
- Teamwork
- Problem solving
- Internet/Email
- Telephone Strategies
- Front office
- Dispatch
- Reservations
- ETAS calls
- Call outs
- CPR Certified
- Fire Certification
- Food Handler Certification
- Mandated Reporter
- HIPAA
- Counseling
Languages
Spanish
Full Professional
Timeline
At Need Counselor
San Fernando Mission Cemetery
12.2024 - Current
Driver, Dispatcher
Mv transportation
08.2020 - 12.2024
Teacher's Assistant
Mission College
03.2018 - 11.2020
Dietary Aide
Astoria Rehab Nursing Home
02.2017 - 08.2020
High school diploma -
Mission View
Some College (No Degree) - Child development
Mission College
Other skills
Dependable, hardworking professional with a sincere desire to help others and a readiness to take on new challenges.
I am an open-minded individual who is comfortable working independently and pride myself on being a fast learner. I am consistently professional and eager to acquire new skills to contribute effectively to the team’s success.