Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yajaira Hernandez

Killeen,Texas

Summary

Dynamic professional with extensive experience at Killeen ISD, excelling in customer service and data entry. Proven ability to resolve conflicts and enhance registration processes, ensuring accuracy and efficiency. Bilingual in Spanish and English, skilled in financial management and motivated to drive team success through effective training and support.

Overview

8
8
years of professional experience

Work History

Registration Secretary

Killeen ISD
Killeen, Texas
03.2020 - Current
  • Greeted customers and assisted them with registration process.
  • Verified parent's documents to ensure accuracy of information provided.
  • Answered inquiries regarding registration procedures and regulations.
  • Maintained records of all transactions in the database system.
  • Completed data entry tasks accurately and efficiently.
  • Assisted parent's with forms preparation and submission requirements.
  • Created new accounts for new students in the system.
  • Updated existing students and parents records as per changes in personal details or preferences.
  • Resolved discrepancies between customer records and official documents.
  • Followed up with parents via phone calls or emails if required.
  • Coordinated with other departments to ensure smooth operations of registration process.
  • Asked various questions from parents to obtain the information necessary for paperwork.
  • Politely and personably welcomed incoming parents and offered seats prior to beginning registration process.
  • Welcomed parents and students to our school and assisted with registration sign-in process.

Cafeteria Manager

Killeen ISD
Killeen, Texas
08.2019 - 03.2020
  • Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
  • Administered food planning, purchasing, preparation and service for school lunch and carefully adhered to health standards in dining area and kitchen.
  • Analyzed financial data to identify discrepancies and recommend corrective actions.
  • Developed and implemented budgeting processes to ensure accurate tracking of financial activities.
  • Conducted research on current economic trends that may impact budget decisions.
  • Reviewed and approved time cards for processing by payroll department.
  • Performed daily timekeeping activities, such as tracking employee attendance, overtime hours and vacation days.
  • Calculated total hours worked for each employee based on timesheet information.
  • Processed payroll forms accurately and timely according to company policies.

Cafeteria Cashier

Killeen ISD
Killeen, Texas
10.2017 - 08.2018
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Verified orders and bagged items for easy transport.
  • Kept customer and food preparation areas clean and well-organized.
  • Processed payments accurately, including cash, checks.
  • Operated cash register efficiently and accurately while processing transactions quickly.
  • Verified expiration dates on products prior to sale.
  • Operated cash register or POS system to receive payment by cash, check.
  • Collected payments and provided accurate change.
  • Reconciled cash and checks against computer records at end of shift.

Education

BBA - Human Resources Management

Universidad Interamericana De Puerto Rico
Puerto Rico
05-2026

Computer Science And Programming

American University of Puerto Rico
Bayamon, PR

Skills

  • Fluent bilingual (Spanish, English)
  • Pre-registration documentation
  • Multitasking and prioritization
  • Documentation and reporting
  • Financial skills
  • Problem solving
  • Conflict resolution
  • Motivational skills
  • Critical thinking
  • Data entry
  • Decision-making
  • Technical training
  • Customer service

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Registration Secretary

Killeen ISD
03.2020 - Current

Cafeteria Manager

Killeen ISD
08.2019 - 03.2020

Cafeteria Cashier

Killeen ISD
10.2017 - 08.2018

Computer Science And Programming

American University of Puerto Rico

BBA - Human Resources Management

Universidad Interamericana De Puerto Rico

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