Yajaira Macias
San Jose,CA
Summary
Licensed Esthetician with 5 years of customer service experience in the food industry. Experience in delivering exceptional customer care and service. Demonstrating strong skills in time management, conflict resolution, working under pressure and ensuring a positive and efficient environment. Known for effective team leadership and great communication, contributing to improved customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dog sitter
Rover
06.2024 - Current
- - Provided attentive care for dogs, creating trust and comfort for pets and their owners.
- - Managed pets daily routines leading to noticeable comfort, security and overall happiness.
- - Communicate with pet owners to understand specific needs, ensure satisfaction and building lasting relationships.
- - Coordinated with pet owners to create feeding schedules that work for their pets
- - Maintained accurate records of pet care activities, contributing to improved communication and transparency with clients.
Server
The Farmers Union
151 W Santa Clara St San Jose, CA 95113 United St
10.2020 - Current
- - Hosting:
- - Managed the seating process to ensure an efficient flow of guests.
- - Maintained an organized waitlist and communicated wait times accurately to guests.
- - Assisted with training new staff members
- - Successfully managed high-volume seating during peak hours
- - Server:
- - Ensuring a great dining experience and satisfaction
- - Manage multiple tables simultaneously
- - Demonstrating strong multitasking skills
- - Work great under pressure
- - Resolve customer issues quickly, maintaining a positive dining environment
- - Contribute to team efforts, helping staff in peak hours
Cashier
Scott’s Chowder House
200 S First St Unit 50 San Jose CA 95113 United St
12.2020 - 12.2021
- - Great cash handling processes, ensuring accuracy
- - Provided exceptional customer service
- - Creating welcoming environment that encouraged repeat business and positive reviews.
- - Maintained accurate inventory records
- - Communicated with Managers ensuring timely restocking and minimizing waste through effective stock management
- - Coordinated with kitchen staff to ensure timely order fulfillment, operational efficiency and customer experience
Education
Esthetics Program - 600+ hours of esthetics training
San Jose City College
San Jose, CA01.2025
High School Diploma -
Del Mar High school
San Jose, CA01.2022
Skills
- Communication skills
- Adaptability and flexibility
- Time management
- Conflict resolution
- Quality assurance
Certification
Licensed Esthetician
LANGUAGES
English
Spanish | Seal of biliteracy
Timeline
Dog sitter
Rover
06.2024 - Current
Cashier
Scott’s Chowder House
12.2020 - 12.2021
Server
The Farmers Union
10.2020 - Current
Esthetics Program - 600+ hours of esthetics training
San Jose City College
High School Diploma -
Del Mar High school